Tim Hortons

Kamal Kaur (4 reviews)

11 Oct 2026

Source: Google

1.0

I dont want to give even one star but this is the worst Tim Hortons I visited. The employees dont know the menu i asked 3 times for orange peko . Still they made my order wrong . The employees were really slow . No body was there to manage . The drink i ordered triple triple they put nothing only water and tea bag

Restaurant response

Response added on 12 Oct 2026

Hello Kamal, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Gaurang Jalota (6 reviews)

5 Oct 2026

Source: Google

1.0

I wish i could give 0 in service and food all the drinks didn't have any sugar all food was cold they messed up the order really bad they gave me wrong dips and drinks and i waited more than an hour for 5 drinks, 1pizza and a bagel. WORST EXPERIENCE OF MY LIFE. I WOULD NEVER GO TO ANY TIM HORTONS EVER

Restaurant response

Response added on 5 Oct 2026

Hello Gaurang, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Sneha Mahajan (10 reviews)

1 Oct 2026

Source: Google

5.0

Good staff and service

Restaurant response

Response added on 1 Oct 2026

Thank you Sneha! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Ayman Ali (9 reviews)

23 Sep 2026

Source: Google

1.0

Bad service bad employee it’s the worst place to go eat there to order after 1 hour you take your order

Restaurant response

Response added on 23 Sep 2026

Hello Ayman, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Igor L (581 reviews)

20 Sep 2026

Source: Google

4.0

Works good

Krushna Chandra Sahu (3 reviews)

10 Sep 2026

Source: Google

5.0

Incredible specialty brews and the friendliest staff in town.

Mukesh Mukesh (1 review)

10 Sep 2026

Source: Google

5.0

Best coffee Shop in Canada really The service very good

Restaurant response

Response added on 10 Sep 2026

Hi Mukesh, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Tutul Jana (1 review)

10 Sep 2026

Source: Google

5.0

"Perfect location with an absolute chilled-out vibe! The service is top-notch, and both breakfast and lunch are incredible. A must-visit!"

Restaurant response

Response added on 10 Sep 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Alekh Behera (1 review)

10 Sep 2026

Source: Google

5.0

"Best spot in town! Incredible service and a super relaxed, chilled mode atmosphere. The breakfast and lunch options are absolutely fantastic."

Restaurant response

Response added on 10 Sep 2026

Hi Alekh, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Bauna Khuntia (1 review)

9 Sep 2026

Source: Google

5.0

Nothing says morning quite like a freshly brewed Double Double and a box of Timbits!"

Restaurant response

Response added on 10 Sep 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Dukhi dada (2 reviews)

9 Sep 2026

Source: Google

5.0

Hands down the best coffee shop in Canada! The coffee is absolutely amazing and the service is very good.

Restaurant response

Response added on 9 Sep 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Diptikanta Sahoo (1 review)

9 Sep 2026

Source: Google

5.0

Incredible specialty brews and the friendliest staff in town."

Restaurant response

Response added on 9 Sep 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Tapas Kumar Khanda (1 review)

9 Sep 2026

Source: Google

5.0

Rain, snow, or shine, a reliable cup of Tim Hortons always hits the spot.

Restaurant response

Response added on 9 Sep 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Ashish Kumar Sahoo (1 review)

8 Sep 2026

Source: Google

5.0

Found my new favorite local spot. Perfectly brewed and pure comfort in a cup.

Restaurant response

Response added on 8 Sep 2026

Hi Ashish, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Philip Kirk (12 reviews)

24 Aug 2026

Source: Google

1.3

No one here understands basic customer service. Ordered a coffee and three donuts and still had to wait 10+ min to get my food. Avoid!

Kameswari Konda (14 reviews)

24 Aug 2026

Source: Google

1.0

Genuinely if tim hortons conduct Top 10 worst location in the country.. this location has high chance to win the cup!

Rich Friesen (49 reviews)

30 Jul 2026

Source: Google

2.0

It was a busy morning, but it looked like nobody was getting their orders correct, nor were the staff understanding the French or English orders that people were making. Could have just been a bad day for the crew.

Restaurant response

Response added on 30 Jul 2026

Hello Rich, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Yogesh Sood (19 reviews)

19 Jul 2026

Source: Google

1.0

Very rude staff Sunday morning

Restaurant response

Response added on 19 Jul 2026

Hi Yogesh, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Ibrahim Houria (5 reviews)

16 Jul 2026

Source: Google

1.0

Service is Poor in this location,

Seth S (17 reviews)

11 Jul 2026

Source: Google

1.0

Very very slow. People who serve orders are moving very very slow mo. There are plenty of people working inside than the customers who queue up to place order and still it’s very very slow, because the serving people don’t even care about the queue and moving very very slow. Serving wrong orders, customers are getting frustrated.

Restaurant response

Response added on 12 Jul 2026

Hi Seth, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Hatch Dais (43 reviews)

4 Jul 2026

Source: Google

1.0

First and last time trying tim hortons. The experience was so utterly pathetic I’m not even going to waste my time describing the cacophony of incompetence. Clearly this chain has no sense of respect for customer satisfaction. And in regard to the auto response about how you would love to speak further with me about this- no thanks. Glad I don’t ever have to have any interaction with tim hortons again.

Restaurant response

Response added on 4 Jul 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Md Mahbubul Islam (7 reviews)

18 Jun 2026

Source: Google

1.0

I don’t usually leave negative reviews, but my experience this morning was disappointing. I visited this Tim Hortons around 7:20 AM for a coffee. The restaurant was not busy, with only a few customers inside, and there appeared to be 6–7 employees working. Despite that, I had to wait nearly 20 minutes just to receive a coffee. The employee at the counter seemed uninterested and did not acknowledge customers, smile, or provide a welcoming experience. I understand everyone can have difficult days, but customer service is an important part of the Tim Hortons experience. The long wait time combined with the lack of customer engagement made for a very poor experience. I hope management looks into both service efficiency and customer service at this location.

Dev Relia (14 reviews)

24 May 2026

Source: Google

1.0

We had a very poor experience at this location. Our group of five ordered at 1:30 PM on May 24, 2026. We ordered four wraps: two Chicken Cilantro Loaded Wraps and two Veggie Loaded Wraps. We also ordered two Iced Mocha Lattes, one without ice. Unfortunately, none of the wraps contained any sauce, and they were not clearly marked as either veggie or chicken. After requesting that they let us know about the order, they opened all the wraps and didn't wrap them again. Additionally, they gave us potato wedges that I suspect were from another order. The poor communication and service were unacceptable, particularly since we had placed a large order. We paid $48.57, but the experience was not worth a penny.

Restaurant response

Response added on 25 May 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Varun Gopal (15 reviews)

19 May 2026

Source: Google

5.0

Loved it

Restaurant response

Response added on 20 May 2026

Thanks Varun! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Md Saedahmad (1 review)

28 Mar 2026

Source: Google

5.0

Their services are very good. You can go to them.

Restaurant response

Response added on 28 Mar 2026

Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care