Tim Hortons
Tim Hortons 625 Rue Clemenceau, Beauport
Review summary

What guests say about Tim Hortons

The reviews are mostly negative and often mention order errors, missing items, and very long waits. Several customers also mention rude, inattentive, or unprofessional service. A few comments are positive about the service and welcome, but they are in the minority.

Summary based on 25 reviews.
2.6
48 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Dhruv Solanki
24 Aug 2026
Source: Google
1.3

Staff very bad.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Aug 2026
Hi Dhruv, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Mathieu Sigouin
28 May 2026
Source: Google
1.0

No line up at the drive-thru and waited for nearly 30 minutes at the window on a beautiful sunny saturday. Staff was not helpful, worked like he didn’t care and got our two whole orders wrong. He also said that he was unable to give us the receipt because he either didn’t know how to or the machine was broken… A former complained will be done and this location should definitely be checked out by the district manager. Worst Tim Horton experience

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Hello Mathieu, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Sylvie Giancani
12 Apr 2026
Source: Google
5.0

great service at the drive-thru. The lady was polite and asked me how I am.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 Apr 2026
Hi Sylvie, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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