Our first time at Tim Hortons. We ordered a breakfast wrap and a box of Timbits. The food was served fresh. The cashier was bilingual and extremely helpful!
Review summary
What guests say about Tim Hortons
Reviews are mixed, with an average of 3.1/5. Several customers appreciate the quick service, friendly staff, and cleanliness at times. However, many comments point to a lack of choices, products often being unavailable, long wait times, and management that is considered lacking.
Summary based on 12 reviews.
Reviews / Ratings for Tim Hortons
Service
Cooking
Atmosphere
Restaurant response
Response added on 31 May 2026
Thank you Sheri! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Jour
Restaurant response
Response added on 2 Apr 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care
Good food
Service
Cooking
Atmosphere
Restaurant response
Response added on 28 Mar 2026
Hi Ayush,
Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Warm regards,
Tim Hortons Guest Care
Friendly staff, fast service, and a very clean location. They are super organized and manage the lines remarkably well. Whether you're dining in or hitting the drive-thru, they make the process totally stress-free. Five stars
Service
Cooking
Atmosphere
Restaurant response
Response added on 20 Mar 2026
Thank you Gourav! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Reviews are also available in French.
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Opening hours
Dining room
- Sunday 05:00 - 21:00
- Monday 05:00 - 21:00
- Tuesday 05:00 - 21:00
- Wednesday 05:00 - 21:00
- Thursday 05:00 - 21:00
- Friday 05:00 - 21:00
- Saturday 05:00 - 21:00
Features
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