10 Jan 2026
Source: Google
This morning i passed by Tim Horton to get myself a medium latte coffee and a Tim Matin.Im a regular customer and by going through the drive thru your promotion of 3$ breakfast and coffee was refused and i was charged 7.65 including taxes .I was told the hot latte coffee isn't included by your server and its only on regular coffee for the promotion to be applied and she denied me and askes me to pay the regular price..Its unfortunate that your cheating many customers to pay after Tim Hortons is promoting the promotion on TV and social media and on there site.
Restaurant response
Response added on 11 Jan 2026
Hi Mario,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care
