Tim Hortons

Johnathan David (1 review)

6 Mar 2026

Source: Google

1.0

This short black haired guy gave me my wrap with no napkins….he had no gloves on before handing over my food and was on his phone showing it to a young lady while I was waiting in drive through. By then, I was waiting a ridiculous amount of time and my food was cold.

Restaurant response

Response added on 8 Mar 2026

Hi Johnathan, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Marie Eve (1 review)

6 Mar 2026

Source: Google

1.0

around 3pm, I was ordering a coffee and a donut and the employee that was taking my order (a girl with black hair) was being extremely rude to me. The entire time she was taking my order she kept making rude gestures, giving me a nasty look, and overall just seemed like she was annoyed to be doing her job and was taking it out on me. After I ordered, I waited 10 minutes for a coffee, and 5-7+ minutes to get a donut. It was ridiculous, the coffee was cold and curdled, and the donut was stale.

Restaurant response

Response added on 8 Mar 2026

Hello Marie, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Sarah Duchaine (1 review)

6 Mar 2026

Source: Google

1.3

waited 7+ mins in the drive through and got very rude behaviour from a young lady with black hair around 3-4 P.M simply order8!) a coffee and waiting 7+ minutes is ridiculous. When i finally made it to the window she was leaning against the wall and gave me the worse stink eye before deciding to make my coffee. Worst experience by far.

Restaurant response

Response added on 6 Mar 2026

Hello Sarah, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Isaac Salum (5 reviews)

7 Feb 2026

Source: Google

1.0

They often make mistakes with order today i ordered a blt and they forgot the bacon inside

Restaurant response

Response added on 8 Feb 2026

Hello Isaac, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Renee Daoust (52 reviews)

12 Jan 2026

Source: Google

4.0

***** Updated Review (2 years later). Firstly, Google states the store is opened until 22h00 (10pm). B4 I give my review, word to the wise: Tim Hortons in Ile Perrot belongs to the same owner so, they obviously have the same practices so don't bother going there too at night time if you're hungry !!!! When you go to a place where you can DINE or have coffee, it's more than extremely disappointing when you reach at 20h00 (8pm) and that you are told sorry we don't serve hot meals after 8 (crispy chicken and bacon wrap, which even at home takes me 5-10 mins to make, it's not like you're making the tortilla from scratch). So, you ask for a sesame bagel with cream cheese... one of Timmies best selling items, plus it's a standard bagel, not even poppy seeds or whatever and get told no, we don't sell bagels anymore at this time. I would def not recommend coming here if you're on a trip and see it off of the Highway and it has it's lights still on cause if you're going there to eat... you're gonna starve !!!!! Go to any reknown fast food industry food that serves food UNTIL CLOSING TIME !!!!!! The most ironic is that if it's to save on food waste (wasting their $$$$ cause they're throwing out food, the owner definitely knows about the app: Too Good To Go as their location in Ile Perrot uses it and last time I checked Ile Perrot & Pincourt Timmies belonged to the same person according to a Pincourt employee. Somehow I can't find Tim Hortons in Pincourt on the app. ***** Everything is excellent except like every other Tim's you can't get garlic and fine herbs cream cheese. This has been on the menu for decades. The h/o should've nerfed a new item that isn't selling good instead.

Restaurant response

Response added on 5 Sep 2023

Hi Renee, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us.

Evan Pereira (8 reviews)

10 Jan 2026

Source: Google

3.7

Used to be better

Restaurant response

Response added on 9 Nov 2024

Hi Evan, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care