Today was the final straw and we’ll not be coming back to this location. In the past week we’ve gone into the restaurant to sit down for coffee and a bite and also the drive thru. Tables were filthy - they always are nowadays and what we ordered is not what we got. Today - 18minutes in drive-thru and couldn’t get out of line. Called and the only thing the manager said was ‘sorry you feel that way’. How you do anything is how you do everything. They want to give half-assed service and not care…why should I give my money to them? Training would go a long way.
Reviews / Ratings for Tim Hortons
Staff is very friendly specialy kisha and Elaine
Excellent service!!! I want to commend Alvin James Aline, Kisha and Myleigh for great service and enthusiasm at work. They were so friendly and they exceeded my expectations as a customer. Job well done guys!
Stood in line for 20 minutes so I could find out the French vanilla machine wasn't working.
Every staff is incredible,, always so very fast,, I always come in with big orders and always so very fast,,
Shoutout to alvin handsome boy
The service is fast, they give me a fresh coffee and Pragnya and Alvin serves me with smile. Kudos to them. 👏👏
I want to shoutout ALVIN JAMES from this branch for being a wonderful person who served me today and every-time i visit this location. so friendly and professional. Going above and beyond and giving us a wonderful experience. One of the reason why I love coming to this location! Please recognize them they truly represent Tim Hortons well.
Excellent customer service by Alvin and pragna
I had come to this location about a week ago and ordered a sandwhich with no tomato and paid to get cheese added (I’m allergic to tomato), 2 drinks and a muffin, not only did they add tomato which I made clear not to but they gave me a pinky nail size of cheese, so not only did I pay for items to be added I didn’t get but I couldn’t eat the sandwhich at all, the lady I spoke to on the phone had made a promise to replace order which I was happy with but when going in this morning to replace, which at first they say they cannot find my replacement but came back a few minutes later saying drive up, they once again added tomato so another sandwich i cannot eat but they also messed up my drink order at the window, i did let the lady on cash know and with the attitude i got from her and her saying she gave me the right drink (i ordered half regular hot chocolate , half white hot chocolate) and was given a regular one (which tastes like water, there is no flavor whatsoever) , after the attitude and her arguing with me at the window I just took the drink she gave me cause no one wants to be argued with and have attitude when the store messed up the order, absolutely ridiculous the service I have received here and the money I’ve wasted
Aline is the best
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
- Sunday 05:00 - 22:00
- Monday 05:00 - 22:00
- Tuesday 05:00 - 22:00
- Wednesday 05:00 - 22:00
- Thursday 05:00 - 22:00
- Friday 05:00 - 22:00
- Saturday 05:00 - 22:00
Features
Missing information?
Help us improve this restaurant profile.
Update the profile