Tim Hortons

Jaswinder Nanda (1 review)

23 Apr 2026

Source: Google

5.0

I came at 5 pm excellent service Friendly and welcoming staff

Restaurant response

Response added on 25 Apr 2026

Hi Jaswinder, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Iuvali Malai (7 reviews)

18 Apr 2026

Source: Google

1.0

I came on april 18th around 2 am. The girl at the window was very mean and rude. We had to repeat the order 4 times, she didn’t speak a word in french and her knowledge of english was very poor too. When we came to the window and payed we saw that she charged us of one more item and when we told her that we didn’t order that she started to argue so we just left respectfully. On the road we tried our drinks and the order was messed up. Please find a better way of filtering new employees, thank you !

Prajan Krisnasamy (5 reviews)

12 Apr 2026

Source: Google

5.0

Amazing service and nice staff

Restaurant response

Response added on 13 Apr 2026

Hi Prajan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Thivanshan Kiddininapillai

12 Apr 2026

Source: Google

5.0

Nice staff and amazing service

The S Fam (6 reviews)

10 Apr 2026

Source: Google

5.0

Best service !

Restaurant response

Response added on 11 Apr 2026

Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

HONEY SINGH (4 reviews)

29 Mar 2026

Source: Google

5.0

Always a smooth experience here. Fast service, friendly staff, and the coffee never disappoints. Perfect spot for a quick stop or just to chill for a bit.

Restaurant response

Response added on 29 Mar 2026

Thanks HONEY! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Sharankhattra7 (1 review)

28 Mar 2026

Source: Google

5.0

I visited today evening there for coffee and i found the staff is so kind specially the manager there she so polite and attends every costumer with smile. The best service i ever got on a Tim

Restaurant response

Response added on 29 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

sofia Mokhtari (2 reviews)

28 Mar 2026

Source: Google

5.0

Incredible staff!

Restaurant response

Response added on 29 Mar 2026

Thank you sofia! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Luz Montalván (2 reviews)

27 Mar 2026

Source: Google

5.0

Excepcional service, I particularly appreciated the service of Manisha, very kind, friendly and happy staff member. It’s a pleasure to pop in in this cafe!

Hakim Boucekkine (38 reviews)

27 Mar 2026

Source: Google

5.0

my fav spot in the neighborhood, good people

Restaurant response

Response added on 29 Jun 2025

Thanks Hakim! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Uthayakumar Niranjan (3 reviews)

27 Mar 2026

Source: Google

5.0

I grabbed a medium today and it was the perfect balance—creamy, just sweet enough, and actually cold! It’s my reliable go-to for a quick caffeine fix when I’m on the move. Fast service at the drive-thru is always a plus."

Yashveer (4 reviews)

27 Mar 2026

Source: Google

5.0

Good customer service ❤️

karan Sarangal (9 reviews)

27 Mar 2026

Source: Google

5.0

Very good customer service

Sadiyah

27 Mar 2026

Source: Google

5.0

I visited at 5 everybody is very kind and it’s very fast !

Kate Tsiakos (6 reviews)

27 Mar 2026

Source: Google

1.0

HI YALL. WHAT IS UP WITH THIS TIMS???? I go almost everyday because it’s on my way to work and i do a mobile order from 2 metro stops away. It’s never ready once i get there and there’s always something. For example today, once i got there i got my coffee and the lid was dirty so i asked if I can have a new lid and they asked me why and i told then its dirty and i drink from it and they said “oh its just from the fountain”. I DRINK FROM IT. I’m sorry i dont wanna put my mouth on something dirty. Then i kept waiting for my timatin and everyone was looking at me clueless and one girl said she gave it already when i did not receive it. Then she looks on the counter behind where the bagel cutter is and it’s there. This is people’s food and drinks. If u can’t keep a level of cleanliness and communication then idk what to say. Everytime i go, they always find a way to ruin the experience and they are fully staffed so i don’t understand. Thanks and i hope theres something to be done about it because it’s the bare minimum.

Ma. Agnes Gloria

26 Mar 2026

Source: Google

5.0

great location friendly staff

Restaurant response

Response added on 27 Mar 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

karim .S (2 reviews)

26 Mar 2026

Source: Google

5.0

Good place , friendly and warm . Highly recommand

Restaurant response

Response added on 27 Mar 2026

Thanks karim! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Mahalya Germain (1 review)

26 Mar 2026

Source: Google

5.0

Always delicious donuts!

Restaurant response

Response added on 27 Mar 2026

Hi , Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Orin

26 Mar 2026

Source: Google

5.0

The staff are friendly

Restaurant response

Response added on 27 Mar 2026

Hi Orin, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

el mago brian (18 reviews)

22 Mar 2026

Source: Google

5.0

I love it! The place is very clean, the service is amazing! Everyone are so kind, I really super recommend 🤩

Restaurant response

Response added on 22 Mar 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

houria madkour (9 reviews)

20 Mar 2026

Source: Google

1.7

One of the rudest managers I’ve ever come across. Very unprofessional attitude and poor customer service. They refused to correct a simple mistake that was clearly made by their team i was given a hot coffee drink instead of a cold one, and the manager would not replace it. There was a clear lack of understanding and accountability. Definitely not the kind of service you expect

Restaurant response

Response added on 21 Mar 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

miztah brown (6 reviews)

20 Mar 2026

Source: Google

1.7

I had a very frustrating experience here. The staff were unhelpful and came across as rude and judgmental. Communication was difficult because they didn’t speak English or French.They expected me to speak Hindi because they were Indians.. On top of that, they gave me the wrong drink and still expected me to pay for it. When I pointed it out, they refused to correct the mistake or replace it. Customer service like this is unacceptable. I won’t be coming back.

Restaurant response

Response added on 21 Mar 2026

Hello miztah, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Ariane A (63 reviews)

20 Mar 2026

Source: Google

1.0

Worst servive ever. I ordered cold brew and they gave me ice coffee instead and refused to refund me when i told them it was wrong. They were also laughing and giving us attitude when we just asked them to give us what we ordered.

Restaurant response

Response added on 21 Mar 2026

Hi Ariane, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Rahul Patel (5 reviews)

12 Mar 2026

Source: Google

4.7

Good service at night

Restaurant response

Response added on 12 Mar 2026

Thanks Rahul! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

David O' (72 reviews)

4 Mar 2026

Source: Google

5.0

Definitely the best Tim Horton's I've ever been to!