Tim Hortons

Ndeye awa Mbacke

16 May 2026

Source: Google

5.0

Good job

Restaurant response

Response added on 17 May 2026

Hi Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Aboubacry djigo (4 reviews)

14 May 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 15 May 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Chantel Tew (2 reviews)

5 May 2026

Source: Google

3.0

Better the Ottawa

Restaurant response

Response added on 5 May 2026

Hi Chantel, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

june (1 review)

2 May 2026

Source: Google

5.0

I was there two days ago at 7pm and had a great experience. It was fast and yummy. Staff was friendly.

Restaurant response

Response added on 3 May 2026

Thanks june! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Navjeet kaur (4 reviews)

1 May 2026

Source: Google

5.0

I just visit to pick ice cap and my sandvich its soo good i really appreciate the service and staff must visit and take a cup of coffee…

Restaurant response

Response added on 2 May 2026

Hi Navjeet, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Jaswinder Nanda (1 review)

23 Apr 2026

Source: Google

5.0

I came at 5 pm excellent service Friendly and welcoming staff

Restaurant response

Response added on 25 Apr 2026

Hi Jaswinder, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Iuvali Malai (7 reviews)

18 Apr 2026

Source: Google

1.0

I came on april 18th around 2 am. The girl at the window was very mean and rude. We had to repeat the order 4 times, she didn’t speak a word in french and her knowledge of english was very poor too. When we came to the window and payed we saw that she charged us of one more item and when we told her that we didn’t order that she started to argue so we just left respectfully. On the road we tried our drinks and the order was messed up. Please find a better way of filtering new employees, thank you !

Prajan Krisnasamy (5 reviews)

12 Apr 2026

Source: Google

5.0

Amazing service and nice staff

Restaurant response

Response added on 13 Apr 2026

Hi Prajan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Thivanshan Kiddininapillai

12 Apr 2026

Source: Google

5.0

Nice staff and amazing service

The S Fam (6 reviews)

10 Apr 2026

Source: Google

5.0

Best service !

Restaurant response

Response added on 11 Apr 2026

Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

HONEY SINGH (4 reviews)

29 Mar 2026

Source: Google

5.0

Always a smooth experience here. Fast service, friendly staff, and the coffee never disappoints. Perfect spot for a quick stop or just to chill for a bit.

Restaurant response

Response added on 29 Mar 2026

Thanks HONEY! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Sharankhattra7 (1 review)

28 Mar 2026

Source: Google

5.0

I visited today evening there for coffee and i found the staff is so kind specially the manager there she so polite and attends every costumer with smile. The best service i ever got on a Tim

Restaurant response

Response added on 29 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

sofia Mokhtari (2 reviews)

28 Mar 2026

Source: Google

5.0

Incredible staff!

Restaurant response

Response added on 29 Mar 2026

Thank you sofia! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Luz Montalván (2 reviews)

27 Mar 2026

Source: Google

5.0

Excepcional service, I particularly appreciated the service of Manisha, very kind, friendly and happy staff member. It’s a pleasure to pop in in this cafe!

Hakim Boucekkine (38 reviews)

27 Mar 2026

Source: Google

5.0

my fav spot in the neighborhood, good people

Restaurant response

Thanks Hakim! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Uthayakumar Niranjan (3 reviews)

27 Mar 2026

Source: Google

5.0

I grabbed a medium today and it was the perfect balance—creamy, just sweet enough, and actually cold! It’s my reliable go-to for a quick caffeine fix when I’m on the move. Fast service at the drive-thru is always a plus."

Yashveer (4 reviews)

27 Mar 2026

Source: Google

5.0

Good customer service ❤️

karan Sarangal (9 reviews)

27 Mar 2026

Source: Google

5.0

Very good customer service

Sadiyah

27 Mar 2026

Source: Google

5.0

I visited at 5 everybody is very kind and it’s very fast !

Kate Tsiakos (6 reviews)

27 Mar 2026

Source: Google

1.0

HI YALL. WHAT IS UP WITH THIS TIMS???? I go almost everyday because it’s on my way to work and i do a mobile order from 2 metro stops away. It’s never ready once i get there and there’s always something. For example today, once i got there i got my coffee and the lid was dirty so i asked if I can have a new lid and they asked me why and i told then its dirty and i drink from it and they said “oh its just from the fountain”. I DRINK FROM IT. I’m sorry i dont wanna put my mouth on something dirty. Then i kept waiting for my timatin and everyone was looking at me clueless and one girl said she gave it already when i did not receive it. Then she looks on the counter behind where the bagel cutter is and it’s there. This is people’s food and drinks. If u can’t keep a level of cleanliness and communication then idk what to say. Everytime i go, they always find a way to ruin the experience and they are fully staffed so i don’t understand. Thanks and i hope theres something to be done about it because it’s the bare minimum.

Ma. Agnes Gloria

26 Mar 2026

Source: Google

5.0

great location friendly staff

Restaurant response

Response added on 27 Mar 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

karim .S (2 reviews)

26 Mar 2026

Source: Google

5.0

Good place , friendly and warm . Highly recommand

Restaurant response

Response added on 27 Mar 2026

Thanks karim! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Mahalya Germain (1 review)

26 Mar 2026

Source: Google

5.0

Always delicious donuts!

Restaurant response

Response added on 27 Mar 2026

Hi , Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Orin

26 Mar 2026

Source: Google

5.0

The staff are friendly

Restaurant response

Response added on 27 Mar 2026

Hi Orin, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

el mago brian (18 reviews)

22 Mar 2026

Source: Google

5.0

I love it! The place is very clean, the service is amazing! Everyone are so kind, I really super recommend 🤩

Restaurant response

Response added on 22 Mar 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care