Tim Hortons

namit sharma (128 reviews)

12 May 2026

Source: Google

3.7

Clean place but need more clean at washrooms

Restaurant response

Response added on 12 May 2026

Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Sovath Suos (12 reviews)

2 May 2026

Source: Google

1.7

I am sorry to say this. But I don't really satisfy with the speed of working from the staff. The manager or head branch should do something about this to increase your speed of service.

Restaurant response

Response added on 4 May 2026

Hi Sovath, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Gio Duroperte (“Biscotti”) (127 reviews)

27 Apr 2026

Source: Google

1.0

Discusted with this place Garbage overloaded Dirty bathrooms Flies and insects on the food display windows Cockroaches 🪳 mice 🐁 rats 🐀

Restaurant response

Hello, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at https://www.timhortons.ca/contact-us so we can work to make things right. Warm regards, Tim Hortons Guest Care

Scharif Lassel (10 reviews)

17 Apr 2026

Source: Google

5.0

Best Tim around Friendly staff and great coffee

Restaurant response

Response added on 18 Apr 2026

Hi Scharif, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Joe Vieira (65 reviews)

13 Apr 2026

Source: Google

1.3

The coffee doesn't taste fresh. This could be burnt coffee and mostly not properly clean coffee pot or canisters

Restaurant response

Response added on 13 Apr 2026

Hello Joe, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Singh Deep (9 reviews)

19 Mar 2026

Source: Google

1.0

Not good experience no one listening i wait 15 mint for 2 coffe

Restaurant response

Response added on 19 Mar 2026

Hi Singh, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Abdoul karim Berthe (2 reviews)

17 Mar 2026

Source: Google

5.0

Nice place

Restaurant response

Response added on 17 Mar 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

kenneth Sauk (1 review)

14 Mar 2026

Source: Google

1.0

Went 3 times and each of those times orders were wrong. Employees were not polite. The feeling was that they did not want to be there. I am tired of going to tims period. No matter where you go they always mess up the order . I rather starbucks,better service ,polite and always get orders right

Restaurant response

Response added on 15 Mar 2026

Hi kenneth, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Gina M (7 reviews)

31 Jan 2026

Source: Google

1.0

I ordered 20 timbits got 11.5 cause 1 was literally eaten. Thank god I looked inside before brining leaving the drive… really careless staff

Restaurant response

Response added on 1 Feb 2026

Hello Gina, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

K S (2 reviews)

5 Jan 2026

Source: Google

1.0

This morning I sat in the drive thru for 10 minutes so I could order the same thing I get everyday (large protein iced latte). I order it specifically for the protein milk, not to mention this drink isn’t the cheapest and what was not in my iced LATTE…the protein milk that I pay extra for…not to mention there wasn’t even any espresso foam on top or anything. First day back at work and I get to start my day with an iced black coffee when I paid for a latte

Restaurant response

Response added on 5 Jan 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care