Tim Hortons

Tran TT (177 reviews)

28 May 2026

Source: Google

2.3

The indian guy was chilling on his phone and he didn't say Hi. He only speak English and my mobile order was not ready when I arrive at the restaurant. It was midnight and there's nobody at the restaurant

Restaurant response

Response added on 28 May 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Mel ShaDu (80 reviews)

22 May 2026

Source: Google

1.3

I ordered a breakfast combo and paid, it looked a bit expensive from what I usually pay but hey, everything is getting super expensive, I didn’t think anything of it . I received my order and no beverage … I then asked for my beverage and she said I hadn’t pay for it… 🤷‍♀️ I ordered a combo… I asked to see my receipt and noticed she charged everything individually. 😮‍💨 Can you make sure your new employees know the basics when they’re put to work? They gave me my beverage for “free” … still I paid more than I was supposed to. Also, who charges 1$ for a splash of mayo on the side? Can’t wait for Dukin Donut’s to make a come back, Tim Hortons has to step up their game.

Daniel Crispin (51 reviews)

13 May 2026

Source: Google

2.3

Everytime I went there, there was a very limited donuts offering. 2 to 4 types of donuts max and only 2 or 3 of each type. Last time I went, the cashier took my payment for 6 donuts and after I paid asked me to wait 5 minutes because he had things to do in the back store. WHAT???? I asked for a refund and went to the Tim Hortons on Iberville street. Never went back. Tim Horton better up their game with Homer's donuts opening a few street from them and offering a great variety of donuts that are all delicious and that are not made in a factory, frozen and shipped to the Tim's locations.

Restaurant response

Response added on 14 May 2026

Hi Daniel, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Alexy El-Chami (2 reviews)

21 Apr 2026

Source: Google

5.0

Very good food and incredible service 10/10.

Restaurant response

Response added on 21 Apr 2026

Hi Alexy, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Sebastien Jean Pierre (1 review)

21 Apr 2026

Source: Google

5.0

Very good!

Restaurant response

Response added on 21 Apr 2026

Thank you Sebastien! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Jashan Multani (4 reviews)

12 Apr 2026

Source: Google

5.0

Great experience fresh things

Restaurant response

Response added on 12 Apr 2026

Hi Jashan, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

ROXYLADY Star (1 review)

11 Apr 2026

Source: Google

1.0

NOT 24HRS i am late for work because the doors were locked! im stading outside and im calling too, been here for 30 minuts. others went to couchetard to get their coffee.

gucci555 gucci555 (1 review)

11 Apr 2026

Source: Google

1.0

doors were locked at 5am. ridiculous

jagmeet singh (11 reviews)

10 Mar 2026

Source: Google

1.0

Came to pick 2 ice coffee’s and both were worst, I have ever tried.

Restaurant response

Response added on 10 Mar 2026

Hi jagmeet, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care