Sorry that I dont speak french fluently, but Un grand cafe latte avec lait d’avoine, ce n'est pas si difficile à comprendre. All they care about is their Timer for the driver thru. I gently asked the lady in french and in English twice but i guess being rude is part of the job. And they made me wait for 10 minutes for just one drink. An advise from a former Store Manager, Dont come to work for a job where you have to serve people but you get rude in two hours after clocking in, if you are having bad day, work in kitchen, Train the other staff member and they can take the orders,
Review summary
What guests say about Tim Hortons
Reviews are very mixed, with an average rating of 3.2/5. Several customers appreciate fast, courteous, and friendly service, especially at the counter and drive-thru. However, others report order mistakes, long waits, a lack of professionalism, and inconsistent service, especially in the evening and at night. So it’s a decent choice when speed matters and everything goes well, but consistency seems to be a weak point.
Summary based on 27 reviews.
Reviews / Ratings for Tim Hortons
Everytime I ordered a breakfast wrap it never has enough sauce 😞. Feels like I'm eating a dry sausage wrap 🌯. Almost all the Tim's do this. So I sometime order extra sauce on the side.
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Restaurant response
Response added on 18 Mar 2026
Hi, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care
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- Sunday Open 24 hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
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