Tim Hortons
Tim Hortons 2081 Rue Guy, Montréal
3.8
43 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Diamond & Emerald
22 Apr 2026
Source: Google
3.3

Overall good experience Decided to try the new caramel churro wrap and maple butter donut along with an everything bacon pizza witu my partner, but was unfortunately informed that they no longer had the donut. I was unbothered because service was great, but the pizza tasted a bit bland. The sauce was pretty acidic, there wasnt much flavor apart from when i put the chipotle sauce and ive been been 💩ing liquid since i ate it. My partner had one slice and she had the same problem but for much less time, its been 72 hrs and i understand it probably doesnt happen everytime however it is getting worrying. Definitely not the worst tims ive been to though, despite the long line food came quick and even with the homeless and stuff everyone was pretty nice and kept to themselves Overall experience 3/5

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Logo of Tim Hortons
Restaurant response
Response added on 23 Apr 2026
Hi, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care
Photo of Baki Billah (Bokul)
16 Apr 2026
Source: Google
5.0

Excellent.

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Logo of Tim Hortons
Restaurant response
Response added on 16 Apr 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Saahi Jean
14 Apr 2026
Source: Google
4.7

I like the staff but due to its proximity to university sometimes it’s difficult to find clean table ! And yes a problem of homeless ppl in and around

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Photo of Marc-Olivier
12 Apr 2026
Source: Google
1.0

Chaotic environment- staff is poorly trained. Just wanted a donut but gave up.

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Logo of Tim Hortons
Restaurant response
Response added on 12 Apr 2026
Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of A Review
10 Apr 2026
Source: Google
5.0

Good place and co operating staff. Mim is great..

Service
Logo of Tim Hortons
Restaurant response
Response added on 11 Apr 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Mahmoud El Boustani
9 Apr 2026
Source: Google
3.0

The owner is very stingy, the restaurant works very good and he earn a lot of money but he put just two employes on the services u need to wait 20 min to take just a small coffee

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Logo of Tim Hortons
Restaurant response
Response added on 12 Apr 2026
Hi Mahmoud, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of college work
5 Apr 2026
Source: Google
1.3

Staff customer service is so poor

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Photo of Veysi Levent
3 Apr 2026
Source: Google
1.0

This place smells awful.

Logo of Tim Hortons
Restaurant response
Response added on 4 Apr 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Mona Shahhosseini
2 Apr 2026
Source: Google
5.0

They are very kind. There was an issue with our online order, and Manpreet, one of the staff members, was extremely helpful in resolving it.

Logo of Tim Hortons
Restaurant response
Response added on 2 Apr 2026
Thanks Mona! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Catherine
29 Mar 2026
Source: Google
2.0

I was given the wrong order by an employee, and returned to the café upon noticing. I am concerned that the worker Manipé has placed the donuts back onto the presentation rack with the other donuts without asking me if I had touched them first. Following my inquiry, she asked if I had touched them and claimed to have intentions of throwing them out later.

Logo of Tim Hortons
Restaurant response
Response added on 29 Mar 2026
Hello Catherine, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Jomtek
27 Mar 2026
Source: Google
5.0

Best coffee shop. Clean rest room and good coffee, open 24/7. Very competent staff such as Saud! My daily routine.

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Logo of Tim Hortons
Restaurant response
Response added on 28 Mar 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Bulbul Ahmed Chowdhury
23 Mar 2026
Source: Google
5.0

Nice coffee. Staffs are amazing

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Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 23 Mar 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Jordan Malo
22 Mar 2026
Source: Google
5.0

Its really nice and the food is fresh here.

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Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Hi Jordan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Nazar Maiboroda
22 Mar 2026
Source: Google
5.0

Best customer service, best Tim Hortons in Montreal

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Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Thanks Nazar! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Jared Cruz
22 Mar 2026
Source: Google
5.0

This is such a nice, clean, fresh environnement.

Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Thanks Jared! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Luca Cernica
22 Mar 2026
Source: Google
5.0

the manager is the best

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Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Thank you Luca! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Tarik Kelani
21 Mar 2026
Source: Google
1.0

I went there yesterday and placed a mobile order for a pack of assorted donuts and I got it and went home to find out it’s all PLAIN & YELLOW!!! Not one bit of flavour in that box absolutely disrespectful, and taste like month old milk

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Sheen Philip
21 Mar 2026
Source: Google
5.0

Great coffee and excellent customer service. Staff are friendly, quick, and always welcoming.

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Logo of Tim Hortons
Restaurant response
Response added on 22 Mar 2026
Thanks Sheen! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Shakeel Ahmed
20 Mar 2026
Source: Google
5.0

Its my best stop for coffee and the staff are very welcoming.

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 21 Mar 2026
Hi Shakeel, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of ashenafi Bicks
19 Mar 2026
Source: Google
5.0

Coffee and donuts were amazing. Sheikh really served it quick.

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Logo of Tim Hortons
Restaurant response
Response added on 21 Mar 2026
Hi ashenafi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Harshpreet Kaur
19 Mar 2026
Source: Google
5.0

Best service I ever received from Tim, very professional manager, polite team. I always got my order without mistakes and it’s fresh. Will come back.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 19 Mar 2026
Thank you Harshpreet! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of YAG FOTO
14 Mar 2026
Source: Google
1.3

Got food poisoning from this place service is crap place is nasty dirty no working bathrooms .

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Photo of md mofizul
13 Mar 2026
Source: Google
5.0

The girl @ the counter is very polite, Excellent service💯💯💯💯

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Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Mar 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Harshdeep Singh
13 Mar 2026
Source: Google
1.0

Worst tim to ever visit and worst employees you can ever meet. Nobody knows how to speak proper english at this store or has manners.

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Logo of Tim Hortons
Restaurant response
Response added on 15 Mar 2026
Hello Harshdeep, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Shashi Kotikalapudi
12 Mar 2026
Source: Google
5.0

Quick service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 Mar 2026
Hi Shashi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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