Tim Hortons

Catherine (21 reviews)

29 Mar 2026

Source: Google

2.0

I was given the wrong order by an employee, and returned to the café upon noticing. I am concerned that the worker Manipé has placed the donuts back onto the presentation rack with the other donuts without asking me if I had touched them first. Following my inquiry, she asked if I had touched them and claimed to have intentions of throwing them out later.

Restaurant response

Response added on 29 Mar 2026

Hello Catherine, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Jomtek (10 reviews)

27 Mar 2026

Source: Google

5.0

Best coffee shop. Clean rest room and good coffee, open 24/7. Very competent staff such as Saud! My daily routine.

Restaurant response

Response added on 28 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Bulbul Ahmed Chowdhury (5 reviews)

23 Mar 2026

Source: Google

5.0

Nice coffee. Staffs are amazing

Restaurant response

Response added on 23 Mar 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Jordan Malo (2 reviews)

22 Mar 2026

Source: Google

5.0

Its really nice and the food is fresh here.

Restaurant response

Response added on 22 Mar 2026

Hi Jordan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Nazar Maiboroda (7 reviews)

22 Mar 2026

Source: Google

5.0

Best customer service, best Tim Hortons in Montreal

Restaurant response

Response added on 22 Mar 2026

Thanks Nazar! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Jared Cruz (3 reviews)

22 Mar 2026

Source: Google

5.0

This is such a nice, clean, fresh environnement.

Restaurant response

Response added on 22 Mar 2026

Thanks Jared! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Luca Cernica (1 review)

22 Mar 2026

Source: Google

5.0

the manager is the best

Restaurant response

Response added on 22 Mar 2026

Thank you Luca! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Tarik Kelani (9 reviews)

21 Mar 2026

Source: Google

1.0

I went there yesterday and placed a mobile order for a pack of assorted donuts and I got it and went home to find out it’s all PLAIN & YELLOW!!! Not one bit of flavour in that box absolutely disrespectful, and taste like month old milk

Restaurant response

Response added on 22 Mar 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Sheen Philip (3 reviews)

21 Mar 2026

Source: Google

5.0

Great coffee and excellent customer service. Staff are friendly, quick, and always welcoming.

Restaurant response

Response added on 22 Mar 2026

Thanks Sheen! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Shakeel Ahmed (1 review)

20 Mar 2026

Source: Google

5.0

Its my best stop for coffee and the staff are very welcoming.

Restaurant response

Response added on 21 Mar 2026

Hi Shakeel, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

ashenafi Bicks (5 reviews)

19 Mar 2026

Source: Google

5.0

Coffee and donuts were amazing. Sheikh really served it quick.

Restaurant response

Response added on 21 Mar 2026

Hi ashenafi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Harshpreet Kaur (2 reviews)

19 Mar 2026

Source: Google

5.0

Best service I ever received from Tim, very professional manager, polite team. I always got my order without mistakes and it’s fresh. Will come back.

Restaurant response

Response added on 19 Mar 2026

Thank you Harshpreet! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

YAG FOTO (62 reviews)

14 Mar 2026

Source: Google

1.3

Got food poisoning from this place service is crap place is nasty dirty no working bathrooms .

md mofizul (19 reviews)

13 Mar 2026

Source: Google

5.0

The girl @ the counter is very polite, Excellent service💯💯💯💯

Restaurant response

Response added on 15 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Harshdeep Singh (6 reviews)

13 Mar 2026

Source: Google

1.0

Worst tim to ever visit and worst employees you can ever meet. Nobody knows how to speak proper english at this store or has manners.

Restaurant response

Response added on 15 Mar 2026

Hello Harshdeep, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Shashi Kotikalapudi (1 review)

12 Mar 2026

Source: Google

5.0

Quick service

Restaurant response

Response added on 12 Mar 2026

Hi Shashi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

manpreet Kaur (2 reviews)

12 Mar 2026

Source: Google

5.0

It’s really good place to eat. NYC behaviour of employees, almost it’s was my best experience ever.

Restaurant response

Response added on 10 Jan 2026

Hi manpreet, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

jobanpreet gill (4 reviews)

11 Mar 2026

Source: Google

4.7

It’s a nice experience.The current ongoing staff is so nice and fast in service.Soft spoken and gentle.Please open the dine-in asap.I need to take a college lunch break there.Can you please tell when the dine-in will open up?

Restaurant response

Response added on 11 Mar 2026

Thank you jobanpreet! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

jitin maurya (7 reviews)

5 Mar 2026

Source: Google

5.0

Good quality food . Must visit this place.

Restaurant response

Response added on 25 Feb 2026

Thanks jitin! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Charlie Wood (8 reviews)

28 Feb 2026

Source: Google

3.7

Run of the mill Tim’s, gets the job done. I enjoyed a bacon framers wrap (19/27) and a medium regular coffee (16/27), my review partner had a sausage farmers wrap (20/27) as well as a regular medium coffee (19/27). Great place to sit and enjoy a coffee but do not expect a luxury experience. -Charlie and Anna P.S. the 27 rating scale represent the 27 aspects of a great meal.

Restaurant response

Response added on 22 Feb 2026

Hi Charlie, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

TMLove (6 reviews)

23 Feb 2026

Source: Google

5.0

the best service

Restaurant response

Response added on 23 Feb 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Eli White (11 reviews)

22 Feb 2026

Source: Google

2.3

I have had egg shell in the past 2 of 5 farmers wraps. #yucky.

Restaurant response

Response added on 22 Feb 2026

Hi Eli, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Blue (11 reviews)

7 Feb 2026

Source: Google

1.0

The employee got my order wrong and had the worst attitude.

Restaurant response

Response added on 8 Feb 2026

Hello Yasmine, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Miloud Leehwak (1 review)

28 Jan 2026

Source: Google

5.0

So great place, you're welcome as you are and get to meet with very helpfull waiters as Manpreet Singh who gave me hot water just to reheat my coffee. Had really helpful propositions for the menu. Worked hard and fast for my order. Made me a bagel with butter that was only tasting freshness. Nothing to add Love it. I'll come more for sure...

Restaurant response

Response added on 28 Jan 2026

Thanks Miloud! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care