Restaurant profile

Tim Hortons

6130 Boul Henri-Bourassa E · Montréal · H1G 5X3
(514) 852-6000
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borough:
Montréal-Nord
31 evaluations
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Tim Hortons
Tim Hortons 6130 Boul Henri-Bourassa E, Montréal
Menus Order Reviews Restaurant owner?
3.2
31 evaluations
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Review summary

What guests say about Tim Hortons

The reviews are very mixed, with as many positive comments about fast service, courteous staff, and sometimes the freshness of the items as there are serious complaints. Several customers report order mistakes, slow or unpleasant service, especially at the counter, and some mention a lack of professionalism. Cleanliness and the condition of some products also come up as weak points. If you’re looking for a drive-thru that can sometimes be efficient, it may do the job, but the experience seems inconsistent.

Summary based on 31 reviews.

Reviews / Ratings for Tim Hortons

Photo of Mahdi Chadi
13 May 2026
Source: Google
2.7

Unprofessional employees

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 13 May 2026
Hi Mahdi, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care
Photo of Mihad Ahmed
30 Apr 2026
Source: Google
1.0

One of the worst Tim Hortons service I ever experienced. Bunch of ladies with lack of decency and bunch of misbehaviour. Really hate it.

Service
Logo of Tim Hortons
Restaurant response
Response added on 30 Apr 2026
Hello Mihad, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Christian Tasse (EvilFrog)
16 Apr 2026
Source: Google
1.0

the cashier told me they dont do club a la tim

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Apr 2026
Hi Christian, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Raman Kaur
27 Mar 2026
Source: Google
5.0

nice place love the manager

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 28 Mar 2026
Thanks Raman! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Angel Demon
15 Mar 2026
Source: Google
5.0

Super service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Mar 2026
Hi Angel, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Alexandre Bernabo
14 Mar 2026
Source: Google
5.0

nice place drive is always fast :)

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Dear Alexandre, Thank you for the positive rating. We would love to hear more about what you liked! Please feel free to leave additional feedback to let us know what you loved most about your experience. Warm regards, Tim Hortons Guest Care
Photo of Jake Mont
10 Feb 2026
Source: Google
5.0

Everything good

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 10 Feb 2026
Hi Jake, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Rubal Singh
23 Jan 2026
Source: Google
5.0

Good service fresh food

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi Rubal, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Simran Kaur
23 Jan 2026
Source: Google
5.0

Love my coffee in the morning fresh

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Thank you Simran! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of DHARMTA DHARMTA
23 Jan 2026
Source: Google
5.0

I ate the best farmers wrap in town there

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi DHARMTA, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Jasbir Mand
23 Jan 2026
Source: Google
5.0

Amazing customer service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Thanks Jasbir! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Olivier Cadieux
10 Jan 2026
Source: Google
1.0

Worst service experience in a Tim Hortons in a long time. Employees are disrespectful and laughing at certain customers

Service
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 10 Jan 2026
Hi Olivier, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

Features

Services
Dining room Take out Wheelchair accessible
Cooking Kinds
Vegetarian
Atmosphere Kinds
Family dining
Meal Kinds
Breakfast Brunch Dessert Dinner Lunch
Online Services
Online Orders

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