Tim Hortons

Ryan Villarma (18 reviews)

16 Feb 2026

Source: Google

1.7

I think you know what im about to say. Less than average customwr service, will be rude sometimes. You will feel like your in another country.

Restaurant response

Response added on 16 Feb 2026

Hi Ryan, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Noel Domingo (“Jr.”) (76 reviews)

4 Feb 2026

Source: Google

5.0

Real crowded but always seats are available

Restaurant response

Response added on 4 Feb 2026

Thanks Noel! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Chelsea M (2 reviews)

26 Jan 2026

Source: Google

1.5

The staff member was very rude to me. Saying that she didn't understand my order and the 3rd time I said it she told me, "That's all you had to say." I had said the same thing 3 times with very slight variations because I was confused as to what was so confusing about ordering one coffee and one latté. The menu only stated one size for the latté so I was unaware that I needed to specify which size as the worker also never asked me which size I wanted for the latté so she just automatically sold me a large when I would have preferred a small if I didn't have to get a medium at 8pm. And when I asked why it was a large she just told me I was confusing.

Restaurant response

Response added on 27 Jan 2026

Hi Chelsea, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Amir Lalehjini (3 reviews)

7 Jan 2026

Source: Google

5.0

I visit this Tim Hortons every now and then and have been fortunate to have a pleasant experience. The food itself is very good and as you would expect from any Tim Hortons, the customer service is attentive. The staff are smiling and welcoming, thanking customers and being polite and courteous in a busy place makes a big difference. If Tim Hortons is supposed to be a Canadian staple where people can grab a coffee and feel at home, this place delivers.I visit this Tim Hortons every now and then and have been fortunate to have a pleasant experience. The food itself is very good and as you would expect from any Tim Hortons, the customer service is attentive. The staff are smiling and welcoming, thanking customers and being polite and courteous in a busy place makes a big difference. If Tim Hortons is supposed to be a Canadian staple where people can grab a coffee and feel at home, this place delivers.

Zachary Poiré (1 review)

2 Jan 2026

Source: Google

1.0

The cashier got my order wrong so all my food was wrong. when I went up to correct my order the cashier didn’t hesitate to say yes and change it. the manager overheard and told her to charge me for a mistake that she made and didn’t stop pushing for the mistake to be paid for by me even though it was their fault. good cashier, terrible manager. would not recommend, go somewhere else.

Restaurant response

Response added on 3 Jan 2026

Hello Poula, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care