Tim Hortons

Roger Laham (16 reviews)

7 Mar 2026

Source: Google

1.0

Meriam is the most disrespectful employee of Tim Hortons!! She was bothered because I was customizing my coffee...she should be fired right away

Restaurant response

Response added on 8 Mar 2026

Hello Roger, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Fereshteh (2 reviews)

7 Mar 2026

Source: Google

5.0

Very friendly staff and place!

Restaurant response

Response added on 7 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

amanuel asemehay (3 reviews)

6 Mar 2026

Source: Google

5.0

Amazing service!

Restaurant response

Response added on 6 Mar 2026

Hi amanuel, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

ben stokes (1 review)

5 Mar 2026

Source: Google

5.0

very good service ,clean store and one tim where i actually found the take home products in this neighborhood ,,, good job guys

Restaurant response

Response added on 5 Mar 2026

Hi ben, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

madeline adams (1 review)

5 Mar 2026

Source: Google

5.0

super service employees are very courteous and polite over all good experience

Restaurant response

Response added on 5 Mar 2026

Thanks madeline! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

david brevis (1 review)

5 Mar 2026

Source: Google

5.0

very good service good teams always enjoyed going there

Restaurant response

Response added on 5 Mar 2026

Hi david, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

john steyn (1 review)

5 Mar 2026

Source: Google

5.0

very good atmosphere , good quality food and good service

Restaurant response

Response added on 5 Mar 2026

Thanks john! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

KIRANDEEP KAUR (2 reviews)

22 Feb 2026

Source: Google

1.5

Everytime I order delivery from here, I get either very less quantity or wrong, missing items . Lately I have been noticing last time I got chicken in my vegetarian cilantro lime bowl and this time I got pissed off more when I order vegetarian bowl and got hardly 4-5 spoons of it. The quantity was too less for a person to eat. Also there were no utensils in the order. I kindly request you to take care of it. People are paying and not getting it for free.

Restaurant response

Response added on 22 Feb 2026

Hi KIRANDEEP, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Ryan Villarma (18 reviews)

16 Feb 2026

Source: Google

1.7

I think you know what im about to say. Less than average customwr service, will be rude sometimes. You will feel like your in another country.

Restaurant response

Response added on 16 Feb 2026

Hi Ryan, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Noel Domingo (“Jr.”) (76 reviews)

4 Feb 2026

Source: Google

5.0

Real crowded but always seats are available

Restaurant response

Response added on 4 Feb 2026

Thanks Noel! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Chelsea M (2 reviews)

26 Jan 2026

Source: Google

1.5

The staff member was very rude to me. Saying that she didn't understand my order and the 3rd time I said it she told me, "That's all you had to say." I had said the same thing 3 times with very slight variations because I was confused as to what was so confusing about ordering one coffee and one latté. The menu only stated one size for the latté so I was unaware that I needed to specify which size as the worker also never asked me which size I wanted for the latté so she just automatically sold me a large when I would have preferred a small if I didn't have to get a medium at 8pm. And when I asked why it was a large she just told me I was confusing.

Restaurant response

Response added on 27 Jan 2026

Hi Chelsea, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Amir Lalehjini (3 reviews)

7 Jan 2026

Source: Google

5.0

I visit this Tim Hortons every now and then and have been fortunate to have a pleasant experience. The food itself is very good and as you would expect from any Tim Hortons, the customer service is attentive. The staff are smiling and welcoming, thanking customers and being polite and courteous in a busy place makes a big difference. If Tim Hortons is supposed to be a Canadian staple where people can grab a coffee and feel at home, this place delivers.I visit this Tim Hortons every now and then and have been fortunate to have a pleasant experience. The food itself is very good and as you would expect from any Tim Hortons, the customer service is attentive. The staff are smiling and welcoming, thanking customers and being polite and courteous in a busy place makes a big difference. If Tim Hortons is supposed to be a Canadian staple where people can grab a coffee and feel at home, this place delivers.

Zachary Poiré (1 review)

2 Jan 2026

Source: Google

1.0

The cashier got my order wrong so all my food was wrong. when I went up to correct my order the cashier didn’t hesitate to say yes and change it. the manager overheard and told her to charge me for a mistake that she made and didn’t stop pushing for the mistake to be paid for by me even though it was their fault. good cashier, terrible manager. would not recommend, go somewhere else.

Restaurant response

Response added on 3 Jan 2026

Hello Poula, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care