Tim Hortons

Janan K Mpaka (167 reviews)

16 Apr 2026

Source: Google

5.0

Everone and Harika in this Tim Hortons are very hard working and polite. I go there ever week for lunch. ( Harika deserves a promotion ❤️) she makes my day with her kindness and smile. Thank you Harika.

Mary Chungus (53 reviews)

9 Apr 2026

Source: Google

5.0

Mary loves the cruellas and the statue of norman bethune was a bonus!!

Restaurant response

Response added on 9 Apr 2026

Hi Mary, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Shallen McIlwain (37 reviews)

25 Mar 2026

Source: Google

3.3

Order 9858 Tue, Oct 21, 2025 English muffin was moldy (very obvious) and wet. Staff is very fast with orders which is great. This was probably a case of just going too fast and not watching what your doing. This was my first bad experience with this place. Check your orders.

Restaurant response

Hi Shallen, We're sorry to hear this! Please visit us at help.timhortons.ca/hc/en-ca so we can learn more about your experience. If you give us the chance, we’d love the opportunity to resolve this. Warm regards, Tim Hortons Guest Care

YOUSSEF ESSATE (7 reviews)

2 Mar 2026

Source: Google

1.0

They ask to pay for a cup of water, after paying for a whole meal for 4 people

Restaurant response

Response added on 2 Mar 2026

Hi YOUSSEF, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Emson Teshome (7 reviews)

21 Feb 2026

Source: Google

1.0

Understaffed at a busy hour. 1 employee seemed in training and the other tried her best but I don’t think thats how a restaurant should be ran.

Restaurant response

Response added on 22 Feb 2026

Thanks Emson! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Yanou Li (10 reviews)

12 Jan 2026

Source: Google

2.7

Cashier lady is rude and they got my order wrong

Restaurant response

Response added on 12 Jan 2026

Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Mikaël Pavone (12 reviews)

8 Jan 2026

Source: Google

4.0

Great service, the cashier offered me to review my order before paying. This small step showed care in her work. Great way to make this Tim stand out

Restaurant response

Response added on 8 Jan 2026

Thank you Mikaël! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care