They ask to pay for a cup of water, after paying for a whole meal for 4 people
Service
Restaurant response
Response added on 2 Mar 2026
Hi YOUSSEF, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care