Tim Hortons

Loveleen Kaur (2 reviews)

16 Apr 2026

Source: Google

1.0

I visited this Tim Hortons a few days ago in evening . I was waiting to place my order, but the staff took a long time even though they were not busy and were laughing among themselves. I felt very disappointed and I will not visit this place again.

Restaurant response

Response added on 19 Apr 2026

Hello Loveleen, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Subhani (5 reviews)

3 Apr 2026

Source: Google

1.0

Such a disaster experience i had today!! Even though after becoming almost regular customer to them , always asking for an oatmilk and today first of all the girl who was taking my order was not really paying attention to what i was saying, poor customer service and then when the other girl who gave me my drink , i reconfirmed that is it with oatmilk and she said yes,, it means they are just making people stupid!! This kind of service i always received in the evening!!! Sometimes they forgot the order or just 2 cooffes! And asking again when you reach the window !!

Restaurant response

Response added on 4 Apr 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Chan M. (269 reviews)

24 Mar 2026

Source: Google

5.0

Nice Service! Hot Chocolate (Very Good) worked for discount when scannez on App. It comes with two cups when it’s really hot. Service: (Tuesday Afternoon).

Restaurant response

Response added on 24 Mar 2026

Thank you Chan! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

IoT Blits (1 review)

19 Mar 2026

Source: Google

5.0

Sonia gave good service

Restaurant response

Response added on 19 Mar 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Tali Ban (1 review)

10 Mar 2026

Source: Google

5.0

Sonia is the best of the best. Really good customer service

Restaurant response

Response added on 11 Mar 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

steamedfish (3 reviews)

2 Mar 2026

Source: Google

1.0

I ordered timbits on the Tim Hortons app from this location, got my order, but I was taken aback by the smell of the box (and the timbits, unfortunately). The driver very likely smokes in his car, which contaminated the food and made it smell very bad. If the food didn’t smell like cigarette smoke I wouldn’t be leaving this review, but it did, and when I take a bite it’s like I’m tasting the bad smell.

Restaurant response

Response added on 2 Mar 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Marlon Brown (1 review)

24 Feb 2026

Source: Google

4.3

I am always greeted with a smile, great service, and the added bonus of good conversations. Thanks to the staff for always making my experience an enjoyable one!!

Restaurant response

Response added on 25 Feb 2026

Hi Marlon, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Nicole Grignon (60 reviews)

24 Feb 2026

Source: Google

5.0

No kidding even after 4yrs from the 1st review I Ieft this Tim Hortons the best!!! the Staff is so FriendIy and out going never a probIem..I Iove my Sausage Farmer's Wrap extra griIIed when the wrap is crispy soooo goood ..they are the onIy ones that make it Iike I Iike it and do it with a smiIe!!! on ChampIain they are fast but the orders are thrown and never a smiIe they are machines the Cappucino machine broke down and since its been repaired the Cappucino is no Ionger good so rather go here on Shevchenko were you aIways feeI weIcomed

Andrew Doni (47 reviews)

13 Feb 2026

Source: Google

1.0

Change owner and staff before too late and ppl hate TimHortons and ignore Before this visit I thought it was hard to mess up a simple order. But nope - everything could go wrong and I’m back to be an A&W customer

Restaurant response

Response added on 14 Feb 2026

Hi Andrew, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Emma Cinquino (1 review)

29 Jan 2026

Source: Google

5.0

The workers are super nice and the service is always great!

Restaurant response

Response added on 30 Jan 2026

Thank you Emma! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Lee Dassh (4 reviews)

25 Jan 2026

Source: Google

1.0

Horrible Experience. I ordered a bagel at the drive thru. From the window I saw the girl making it. She did have gloves on and a mask I presume she was sick. With her clear gloves she wiped her leaking nose and continued to make my bagel. Don't go here.

Restaurant response

Response added on 25 Jan 2026

Hi Lee, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Agampreet labana (2 reviews)

24 Jan 2026

Source: Google

1.0

Girl charge me for Hot water i just asked an empty cup.Lack of knowledge.

Restaurant response

Response added on 24 Jan 2026

Hi Agampreet, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Lovepreet singh Sahi (1 review)

16 Jan 2026

Source: Google

5.0

Gurleen consistently provides fast, efficient, and courteous service. She maintains a positive attitude at all times and greets customers with a warm smile. Her professionalism and ability to communicate in French are particularly impressive, contributing to a pleasant customer experience.

Restaurant response

Response added on 19 Jan 2026

Hi Lovepreet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Danny Campofredano (1 review)

15 Jan 2026

Source: Google

5.0

The best tim a great team Melanie josee Sonia I recommend it to you 🙃🫠

Restaurant response

Response added on 5 Jul 2025

Hi Danny, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Keisha Mason (5 reviews)

14 Jan 2026

Source: Google

4.3

The staff is very friendly and professional

Restaurant response

Response added on 15 Jan 2026

Thank you Keisha! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care