Tim Hortons

Andrew Doni (47 reviews)

13 Feb 2026

Source: Google

1.0

Change owner and staff before too late and ppl hate TimHortons and ignore Before this visit I thought it was hard to mess up a simple order. But nope - everything could go wrong and I’m back to be an A&W customer

Restaurant response

Response added on 14 Feb 2026

Hi Andrew, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Emma Cinquino (1 review)

29 Jan 2026

Source: Google

5.0

The workers are super nice and the service is always great!

Restaurant response

Response added on 30 Jan 2026

Thank you Emma! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Lee Dassh (4 reviews)

25 Jan 2026

Source: Google

1.0

Horrible Experience. I ordered a bagel at the drive thru. From the window I saw the girl making it. She did have gloves on and a mask I presume she was sick. With her clear gloves she wiped her leaking nose and continued to make my bagel. Don't go here.

Restaurant response

Response added on 25 Jan 2026

Hi Lee, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Agampreet labana (2 reviews)

24 Jan 2026

Source: Google

1.0

Girl charge me for Hot water i just asked an empty cup.Lack of knowledge.

Restaurant response

Response added on 24 Jan 2026

Hi Agampreet, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Lovepreet singh Sahi (1 review)

16 Jan 2026

Source: Google

5.0

Gurleen consistently provides fast, efficient, and courteous service. She maintains a positive attitude at all times and greets customers with a warm smile. Her professionalism and ability to communicate in French are particularly impressive, contributing to a pleasant customer experience.

Restaurant response

Response added on 19 Jan 2026

Hi Lovepreet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Danny Campofredano (1 review)

15 Jan 2026

Source: Google

5.0

The best tim a great team Melanie josee Sonia I recommend it to you 🙃🫠

Restaurant response

Response added on 5 Jul 2025

Hi Danny, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Keisha Mason (5 reviews)

14 Jan 2026

Source: Google

4.3

The staff is very friendly and professional

Restaurant response

Response added on 15 Jan 2026

Thank you Keisha! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care