Tim Hortons

URTV OFFICIAL (6 reviews)

11 Apr 2026

Source: Google

1.0

Poor communication there's a girl server has no communication , she saw you waiting and after you speak to her ...she say's " i have other order to finish" what the heck this server need to train we are 2 people in the line waiting for a minute., better replace the girl server the one with good communication and attitude.

Ankush choudhary (12 reviews)

29 Mar 2026

Source: Google

1.0

Stafff is too much slow Only for coffe i wat 15 mnt

Restaurant response

Response added on 29 Mar 2026

Hello Ankush, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

까망피리 (3 reviews)

28 Mar 2026

Source: Google

1.0

It was a very unpleasant experience. The staff were unfriendly and did not pay attention to the customers. I wasted my time because they did not take my order properly. Also, they chattered and laughed in their own language in front of the customers, which was offensive.

Restaurant response

Response added on 29 Mar 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Aditay Kalal (5 reviews)

25 Feb 2026

Source: Google

1.7

I had a disappointing experience at this Tim Hortons. The employee was speaking very loudly and the service felt unfriendly. There was no greeting or “thank you,” which made the interaction feel unprofessional.

Restaurant response

Response added on 25 Feb 2026

Hi Aditay, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

prasanna kumar Reddy (26 reviews)

28 Jan 2026

Source: Google

1.0

Line of 5 people and a sigh says be back in 10mins 😅 please make sure ur employee is working , not sleeping in the back .

Restaurant response

Response added on 29 Jan 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Shailee Modi (4 reviews)

22 Jan 2026

Source: Google

1.0

Terrible customer service, the person who is working right now, is terribly rude. Did not bought anything. Only because of her. Treated us so poorly we didn’t not deserve this kind of disrespect. Her name starts with ‘N’.

Restaurant response

Response added on 24 Jan 2026

Hi Shailee, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care