Line of 5 people and a sigh says be back in 10mins 😅 please make sure ur employee is working , not sleeping in the back .
Restaurant profile
Reviews / Ratings for Tim Hortons
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Cooking
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Restaurant response
Response added on 29 Jan 2026
Hi,
We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up.
Warm regards,
Tim Hortons Guest Care
Terrible customer service, the person who is working right now, is terribly rude. Did not bought anything. Only because of her. Treated us so poorly we didn’t not deserve this kind of disrespect. Her name starts with ‘N’.
Restaurant response
Response added on 24 Jan 2026
Hi Shailee, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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