Tim Hortons

Alfredo Carvajal Martínez (33 reviews)

15 May 2026

Source: Google

2.0

Treslong

Restaurant response

Response added on 15 May 2026

Hi Alfredo, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Paul Legare (16 reviews)

11 May 2026

Source: Google

5.0

Rush hour is always a challenge. However I was served in such a kind and friendly way this morning, the cashier was really sweet

Restaurant response

Response added on 12 May 2026

Hi Paul, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

erlande chery (2 reviews)

26 Apr 2026

Source: Google

2.3

Made a mistake in my order, had to ask to see a manager. Manager came, no respect, didn’t take the time to listen to me. Finally got a refund for the wrong order and was charged for right one. Also they served me cold potatoes 🤦🏾‍♀️

Restaurant response

Response added on 26 Apr 2026

Hello erlande, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Marie-Josée Desnoyers (33 reviews)

20 Mar 2026

Source: Google

5.0

Super service

Rainbow BEE (1 review)

23 Jan 2026

Source: Google

1.0

This tim hortons decides to remove from the menu classic items like the vanilla dip donut / glacé a la vanille, it is ridiculous that we need to go a longer distance to be able to access a tim hortons that has a complete menu. Plus you always get from the team a " we don't serve that here" / " on n a pas ça ici" or it is discontinued when clearly products are available in other tim hortons.

Restaurant response

Response added on 24 Jan 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Juma Sadia (3 reviews)

21 Jan 2026

Source: Google

2.0

I never recommend anyone to come here . The overall service is too bad and the receptionist guy is too much uncultured and his behaviour is too bad to come back again here. Totally make me disappointed and disturbed. The manager should take actions in terms of dealing with customers. Service is too bad

Reza Alidoosti (213 reviews)

18 Jan 2026

Source: Google

5.0

Pricing on the soecials is comfusing. People are great.

Restaurant response

Response added on 19 Jan 2026

Hi Reza, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Darek (1 review)

17 Jan 2026

Source: Google

2.0

Bring Sarah back. She was an exemplary and beautiful employee, and everything was fine. You don't hire good employees like her anymore.

Restaurant response

Response added on 19 Jan 2026

Hi Darek, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care