Tim Hortons

Mai R. (7 reviews)

1 May 2026

Source: Google

1.0

Ordered a wrap NO TOMATOES cause my boyfriend is allergic, and guess what BOOM tomatoes, we’ve been going there 2-3 times and every single times they fail to make a wrap with no tomatoes, very disappointed, Tims is becoming a place where basic French and english isn’t understood, 😒

Restaurant response

Response added on 2 May 2026

Hi Mai, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Charles Limoges (6 reviews)

1 May 2026

Source: Google

1.5

10 months later same staff same problem, allergic to tomatoes still, and guess what again, TOMATOES in my wrap this is pathetic, it’s not even just this time it’s every tim im tired of making sure I ask for no tomatoes and getting tomatoes, unbelievable Asked for a ranch wrap with NO TOMATOES because I’m allergic. Guess what, there’s tomatoes in them. Make sure to double check before eating at this tim if you have allergies.

Marina Nicolo (7 reviews)

7 Mar 2026

Source: Google

2.7

The food might be good like most Tim Horton's. Customer service is out the door at most Tim Horton 's. This Tim's, my food was given to me and no thank you, just door shut in my face at the drive threw.. going on to the next customer.....I believe it's a two way street....we give u service to make ur business run...u must thank us in return with great customer service... Tim's must retrain all their staff, to give better customer service, what does it take to take a moment to say thank you.

Restaurant response

Response added on 8 Mar 2026

Hi Marina, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Nathan the map (14 reviews)

24 Feb 2026

Source: Google

4.0

Ok

Restaurant response

Response added on 24 Feb 2026

Thanks Nathan! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

jason abou sleiman (42 reviews)

18 Feb 2026

Source: Google

5.0

Nice place

Restaurant response

Response added on 18 Feb 2026

Hi jason, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Miguel Gunville (7 reviews)

14 Jan 2026

Source: Google

1.0

at 2 pm no bacon, no eggs, no saussage, no ham

Restaurant response

Response added on 14 Jan 2026

Hi Miguel, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care