Tim Hortons

Kader Haffaf (4 reviews)

22 May 2026

Source: Google

1.0

Im a manager of pizza hut i was chocked of the service Just to by a bottle of water i was waiting for mor then 15 min and the employees going and comback in the store and laughing when i said excuse me for a second the guy he turned around and he move his shoulder i cant im wearing gloves im not gonna come back here

Restaurant response

Response added on 24 May 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

babak1344 (157 reviews)

5 May 2026

Source: Google

2.3

Waited 28 minutes for 2 breakfast wrap. 5 people after me some with wrap got served before me. When I objected, they responded, we are busy!!!

Restaurant response

Response added on 5 May 2026

Hi , I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Tim S (7 reviews)

27 Apr 2026

Source: Google

5.0

Perfect location because I finish my long walk with my dog at this spot and I am ready for a coffee and a snack. The service is fast and the people are nice. The prices are good too. Sometimes it gets crowded.

evil-cougars (1 review)

22 Apr 2026

Source: Google

5.0

Services is impeccable employee are polite and nice, food always good and fresh

Restaurant response

Response added on 22 Apr 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Hamid Ghaithan (71 reviews)

23 Mar 2026

Source: Google

1.0

No respect. For example, we ask for the toilet 🚻, they responded rudely.

Restaurant response

Response added on 23 Mar 2026

Hi Hamid, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Harsh (49 reviews)

13 Mar 2026

Source: Google

5.0

Fast service

Restaurant response

Response added on 14 Mar 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Azim Hashuri (3 reviews)

6 Mar 2026

Source: Google

5.0

Everything is fresh and delicious

Restaurant response

Hi Azim, We are happy to hear you had a positive experience at Tim Hortons! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care

Roberto Rochin (18 reviews)

6 Mar 2026

Source: Google

3.0

The bathroom is a mess Always there are so much people homeless and very crazy guys. It's not recomend for family

Restaurant response

Hi Roberto, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care

Hamza Lahmadi (7 reviews)

23 Feb 2026

Source: Google

1.3

Cashier refused to apply the promo announced right behind him on the screen and explained it with such a strong attitude after I asked. That's called scamming people

Restaurant response

Response added on 23 Feb 2026

Hi Hamza, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

James Alexander Mckinnon (98 reviews)

17 Feb 2026

Source: Google

3.7

Tim Hortons is and always has been a great place and good people who are like a family member

maria sergi (1 review)

9 Jan 2026

Source: Google

5.0

Coffee was hot donut were fresh

Restaurant response

Response added on 10 Jan 2026

Hi maria, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Fernando Rodas (10 reviews)

7 Jan 2026

Source: Google

1.0

Worst Tim Hortons ever! Employees always talking with each other making customers wait for too long… and make mistakes on orders, the guy who made my coffee gave it to the wrong person (he was talking to someone) and didn’t even say aloud what drink he was handing , the person who took my coffee got out with the coffee then came back saying she ordered hot chocolate. He didn’t even make me another coffee he said the lady didn’t touch/drink from the coffee and i said make me another one because u gave it to someone else, and he refused?!! Save yourself the money or at least go the mcdonalds or tims at pie-ix to kill the craving (its not too far). It’s not the 1st time this sort of stuffs happens at this tim hortons. I just threw 5 bucks to the trash…

Restaurant response

Response added on 7 Jan 2026

Hi Fernando, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care