I went through the drive through and used the Tim Hortons app and used Scan and Pay. The charge went through on my credit card and the cashier kept saying I did not pay. She was extremely rude even after I showed her my banking to prove the payment went through and she continued to swear under her breath at me. I usually have a good experience at this location, but the cashier was absolutely disrespectful.
Restaurant profile
Reviews / Ratings for Tim Hortons
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Restaurant response
Response added on 4 Apr 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Woman serving me not polite. Once again they had no potatoes on hand. The tukey club had only one very small piece of lettuce on it. They are extremely cheap on how much they put on it. I've never been so disappointed at any other location 😕
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Restaurant response
Response added on 22 Jan 2026
Hi Sherry,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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