Tim Hortons
Tim Hortons 13935 Rue Saint-Simon, Mirabel
Review summary

What guests say about Tim Hortons

The reviews are very mixed, with several mentions of fast service and friendly staff, especially on some visits. However, many customers complain about very long waits at the drive-thru, order mistakes, and customer service that is sometimes rude or inattentive. If you go, it’s better to allow extra time and check your order before leaving.

Summary based on 25 reviews.
2.8
31 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Matt D
5 Oct 2026
Source: Google
4.3

Good Donuts but need more folks here that speak English as well.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Oct 2026
Hi Matt, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of TEX_FURIKKI
2 Sep 2026
Source: Google
5.0

I go there once every 2 weeks with friends to catch up with life and talk, we have a blast when it's past 11:30pm, workers are chill and one is quite cute, hope she sees this, 10/10 spot for night food

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 2 Sep 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Alexis Fogarty
15 Aug 2026
Source: Google
1.0

Horrible experience at this Tim Hortons. I have never waited 30 minutes for a Farmer’s Wrap and a drink. The location was clearly very understaffed, and the wait was ridiculous for a takeout order. Wouldn’t recommend this location to anyone who’s in a rush. 30 minutes for a simple order is unacceptable.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Aug 2026
Hi Alexis, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of marie gauthier
15 Jul 2026
Source: Google
5.0

Fast service. Great coffee, and grilled cheese. Try it!

Logo of Tim Hortons
Restaurant response
Response added on 15 Jul 2026
Thanks marie! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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