Service wash terribly slow, I waited patiently at the cash for 15 minutes before being able to order. When I asked how long I had to wait when they opened the cashe behind me and that other customers who came after me were served, I was told rudly by an employee wearing glasses: "he's alone at the cash!!!" Not : we're sorry it won't be long...
Service
Atmosphere
Restaurant response
Response added on 4 Jan 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care