Tim Hortons

René Rangel Gutierrez (2 reviews)

5 Apr 2026

Source: Google

1.0

It's the most bad experience when we talking about Tim Hortons and client Service, force their employees to write a paper and put outside of the drive-thru when something doesn't work or build a exit because waiting 40 minutes to hear that the machines doesn't work is stressful and a lost time.

Restaurant response

Response added on 24 Mar 2026

Hello René, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Abdelmalek Elkadiri (3 reviews)

16 Mar 2026

Source: Google

5.0

Just incredible !

Restaurant response

Response added on 16 Mar 2026

Hi Abdelmalek, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Sam Sella (3 reviews)

12 Jan 2026

Source: Google

1.0

Unfortunately the pizza wasn’t good :( they didn’t make it as it should be, also they didn’t spread the chicken in it , everything was in one side. I don’t recommend it at all

Restaurant response

Response added on 12 Jan 2026

Hi Sam, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Artsy Angie (152 reviews)

11 Jan 2026

Source: Google

2.7

There were no employees serving customers in front. I had to wait about 6-7 minutes for someone to come.

Restaurant response

Response added on 11 Jan 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Anindita Tjahjadi (14 reviews)

3 Jan 2026

Source: Google

1.0

Extremely slow service even with pre-order.

Restaurant response

Response added on 4 Jan 2026

Hello Anindita, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care