I am not one to make a review...but I really had to this time... As soon as I get to drive-through, I was rushed and told to be ready at the window with my payment method. I didn't think much of it but after coming here for years I found it odd all of a sudden I'm being told to be ready to pay at the window. As I get there, there was no "hi"/"good morning", etc, I was served with the debit machine to my face and I politely declined so that I can have my points card scanned first. They scan it, again in a rush, and I was shown the machine again. I tap my debit card and grab my sandwich. As I'm putting away my debit card back into my wallet, I asked the employee "what's going on? what is all the rush for?" As she's trying to explain to me that there's a "synchronization"...as if I'm supposed to know what that means....two other employees advance to the window and the man yells out "lady you have to advance now!" I was genuinely shocked and simply replied I was just asking what this "synchronization" means and he proceeds on yelling again for me to leave. I already gave them the benefit of a doubt despite always having mistakes made to my orders for years and the actual place always being disgusting and dirty. Always Fresh, Never Tim Hortons! I understand the world runs on numbers I really do... but after this experience, I have no interest in giving any more of my hard working money to somewhere that cares about numbers over clientele in the moment.
