Horrible service, 15 minutes for one coffee and they don’t even acknowledge your existence
Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Feb 2026
Hi Megan, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
so we can look into this together.
Warm regards, Tim Hortons Guest Care