Tim Hortons

Sonda Yip (13 reviews)

24 Apr 2026

Source: Google

1.0

Not 24h, we went there around 11:30PM through the drive tru and no one ever answered, then we knocked on the window and someone was working but said they were closed... update your hours please

Restaurant response

Response added on 26 Apr 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

azoouz mohammed (6 reviews)

11 Apr 2026

Source: Google

1.0

service is not good already paid on application no service saying cancel and not getting my order

Restaurant response

Response added on 12 Apr 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Éléanore Legault (6 reviews)

4 Apr 2026

Source: Google

1.0

Advertise being open 24h, but they are not.

Restaurant response

Response added on 5 Apr 2026

Hello Éléanore, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Andrés Mantilla (19 reviews)

26 Mar 2026

Source: Google

2.0

The machine for broothing the milk was broken, so no latte was available

Restaurant response

Response added on 26 Mar 2026

Hello Andrés, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Juliana Montes Jimenez (272 reviews)

15 Mar 2026

Source: Google

1.0

Bad experience. We went there because it shows as open 24 hours, but when we arrived the kitchen was closed and no food was available. It’s misleading to advertise 24 hours if you can’t actually order anything.

Jerónimo Tovar Montes (1 review)

14 Mar 2026

Source: Google

1.0

It’s not 24 hours like they said

Restaurant response

Response added on 15 Mar 2026

Hello Jerónimo, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Mohit Chhabra (22 reviews)

10 Jan 2026

Source: Google

1.0

Ordered veg cilantro wraps, they added chicken

Restaurant response

Response added on 10 Jan 2026

Hi Mohit, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Tony Mainville (3 reviews)

1 Jan 2026

Source: Google

5.0

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