Tim Hortons

Stephanie (50 reviews)

15 Feb 2026

Source: Google

2.0

There’s something to be looked at in the kitchen at this location. Recently everytime I order a bagel with cream cheese I get some cold bagel barely toasted with unmelted butter on one side and small amount of cream cheese on the other side. It’s really nasty eating chunks of unmelted butter. I don’t think that’s the intent of Tims recipe.

Restaurant response

Response added on 16 Feb 2026

Hi Stephanie, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Alex11531 (16 reviews)

2 Feb 2026

Source: Google

1.0

They just cant make your order right. Ask for something in your coffee or say without , they'll do what ever. They mix up orders as well

Restaurant response

Response added on 2 Feb 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Stephanie Grothe (41 reviews)

14 Jan 2026

Source: Google

1.7

They have nobody up front anymore so you wait. Finally takes my order put two things in front of me and one on another counter tells me that's where I have to pick it up

Restaurant response

Response added on 14 Jan 2026

Hi Stephanie, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

kanial otis (13 reviews)

2 Jan 2026

Source: Google

1.0

slow staff, i’ve been waiting for a cup of coffee around 20 minutes

Restaurant response

Response added on 3 Jan 2026

Hi, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care