Tim Hortons
Tim Hortons 5710 Grande Allée, Longueuil
3.4
27 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Matdev01
6 Apr 2026
Source: Google
2.7

Had a free coffee but drive thru girl charged me and I didn't notice till later my card was debited..so it went into her tips cup!! Be aware !!!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Apr 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Fakhruddin shah
4 Apr 2026
Source: Google
5.0

I have gone here like 4 to 5 times in last w weeks the coffe and tast was excellent 👌

Service
Logo of Tim Hortons
Restaurant response
Response added on 5 Apr 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Yves Nasri
21 Feb 2026
Source: Google
2.3

7pm, closes at 11pm I bought donuts ans timbits They were not fresh and only 12 donuts were left. Forget the chocolate ones. I was very disapointed. Since when it became so difficult to buy donuts at a tim hortons?

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 22 Feb 2026
Hello Yves, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Stephanie
15 Feb 2026
Source: Google
2.0

There’s something to be looked at in the kitchen at this location. Recently everytime I order a bagel with cream cheese I get some cold bagel barely toasted with unmelted butter on one side and small amount of cream cheese on the other side. It’s really nasty eating chunks of unmelted butter. I don’t think that’s the intent of Tims recipe.

Logo of Tim Hortons
Restaurant response
Response added on 16 Feb 2026
Hi Stephanie, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Alex11531
2 Feb 2026
Source: Google
1.0

They just cant make your order right. Ask for something in your coffee or say without , they'll do what ever. They mix up orders as well

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 2 Feb 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Stephanie Grothe
14 Jan 2026
Source: Google
1.7

They have nobody up front anymore so you wait. Finally takes my order put two things in front of me and one on another counter tells me that's where I have to pick it up

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 14 Jan 2026
Hi Stephanie, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of kanial otis
2 Jan 2026
Source: Google
1.0

slow staff, i’ve been waiting for a cup of coffee around 20 minutes

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 3 Jan 2026
Hi, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 06:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 06:00 - 23:00

Features

Cooking Kinds
Atmosphere Kinds

Missing information?

Help us improve this restaurant profile.

Update the profile