You order one thing you get something else. THEN when you go tot he store they spill your coffee and then start screaming to gaslight the customer. Never order at this Tim’s. Travel farther get your order right.
Review summary
What guests say about Tim Hortons
The reviews are very mixed, but several customers mainly report inconsistent service and incorrect orders. Some also mention a very cold place, misleading opening hours, and discourteous interactions. On the other hand, a few customers say they received good service from smiling and attentive staff. Overall, the experience seems variable and sometimes disappointing.
Summary based on 12 reviews.
Reviews / Ratings for Tim Hortons
Service
Cooking
Atmosphere
Restaurant response
Response added on 27 Apr 2026
Hi Sean,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care
Bad experience. We went there because it shows as open 24 hours, but when we arrived the kitchen was closed and no food was available. It’s misleading to advertise 24 hours if you can’t actually order anything.
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Opening hours
Dining room
- Sunday 00:00 - 23:59
- Monday 05:00 - 22:00
- Tuesday 05:00 - 22:00
- Wednesday 05:00 - 22:00
- Thursday 05:00 - 22:00
- Friday 05:00 - 22:00
- Saturday 00:00 - 23:59
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