Tim Hortons
Tim Hortons 1225 Boul Jacques-Cartier O, Longueuil
2.2
12 evaluations
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Review summary

What guests say about Tim Hortons

The reviews are very mixed, but several customers mainly report inconsistent service and incorrect orders. Some also mention a very cold place, misleading opening hours, and discourteous interactions. On the other hand, a few customers say they received good service from smiling and attentive staff. Overall, the experience seems variable and sometimes disappointing.

Summary based on 12 reviews.

Reviews / Ratings for Tim Hortons

Photo of Sean Hoyte
27 Apr 2026
Source: Google
1.0

You order one thing you get something else. THEN when you go tot he store they spill your coffee and then start screaming to gaslight the customer. Never order at this Tim’s. Travel farther get your order right.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Apr 2026
Hi Sean, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Juliana Montes Jimenez
15 Mar 2026
Source: Google
1.0

Bad experience. We went there because it shows as open 24 hours, but when we arrived the kitchen was closed and no food was available. It’s misleading to advertise 24 hours if you can’t actually order anything.

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Opening hours

Dining room
  • Sunday 00:00 - 23:59
  • Monday 05:00 - 22:00
  • Tuesday 05:00 - 22:00
  • Wednesday 05:00 - 22:00
  • Thursday 05:00 - 22:00
  • Friday 05:00 - 22:00
  • Saturday 00:00 - 23:59

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