Tim Hortons

Genesis Remphort (1 review)

11 May 2026

Source: Google

1.0

I ordered a wrap and the person that made it gave me one of everything, the chicken was small, there one piece of tomato and the letuce was disgusting, i asked if i can get my money back since they did an awful job, but he said no. Side not that tim horton smells horrid. Dont buy from there

Restaurant response

Response added on 11 May 2026

Hi Genesis, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Karrot (6 reviews)

21 Apr 2026

Source: Google

1.0

I’d give 0 stars if that was possible. I never got my coffee or food. I’ve always done mobile app orders. I was in a tight time frame and was already waiting 20-30 mins. The wraps were getting burnt constantly. I don’t recommend coming here. I was ignored and left money at a place without getting my order.

Restaurant response

Response added on 21 Apr 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Erika Labelle (2 reviews)

31 Jan 2026

Source: Google

2.0

I wish I could give zero stars. The drive-through service was horrible. There were four of us in the car placing one order, and the employee kept rushing us, repeatedly saying “that’s all” before we were finished. When it came time to pay, we asked her to repeat our order and she couldn’t even do that. She had a bad attitude and ended up forgetting one of our drinks. This was honestly the worst service I’ve experienced here. If someone doesn’t like their job, they shouldn’t take it out on customers they should just leave. Very disappointing

Restaurant response

Response added on 1 Feb 2026

Hi Erika, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care