31 Jan 2026
Source: Google
I wish I could give zero stars. The drive-through service was horrible. There were four of us in the car placing one order, and the employee kept rushing us, repeatedly saying “that’s all” before we were finished. When it came time to pay, we asked her to repeat our order and she couldn’t even do that. She had a bad attitude and ended up forgetting one of our drinks. This was honestly the worst service I’ve experienced here. If someone doesn’t like their job, they shouldn’t take it out on customers they should just leave. Very disappointing
Service
Cooking
Atmosphere
Restaurant response
Response added on 1 Feb 2026
Hi Erika,
We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up.
Warm regards,
Tim Hortons Guest Care
