Tim Hortons

Maninder Sandhu (9 reviews)

6 Oct 2026

Source: Google

1.0

They are showing 24 hours open but it’s closed

Restaurant response

Response added on 7 Oct 2026

Hi Maninder, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Opjot Nijjar (45 reviews)

14 Aug 2026

Source: Google

1.0

Someone took our order on purpose and you can clearly see who took it. The staff tried to blame us for letting someone else take the order. Terrible service.

Restaurant response

Response added on 16 Aug 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Alkama Nabil (12 reviews)

18 Jul 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 19 Jul 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

jalil osvaldo lara mendivil (5 reviews)

6 Jul 2026

Source: Google

3.3

Asked for something that the personnel didn’t understood and after cleared what I wanted personnel just started to argue about it instead of fixing it. Not client friendly.

Restaurant response

Response added on 6 Jul 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Kalsoumy Baldé (1 review)

20 Mar 2026

Source: Google

4.0

Excellent

Restaurant response

Response added on 21 Mar 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Abdullah Cheema (10 reviews)

10 Mar 2026

Source: Google

1.0

Very slow service they are all on their phone in the night times

Restaurant response

Response added on 10 Mar 2026

Hi Abdullah, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Ryan 123 (7 reviews)

16 Feb 2026

Source: Google

1.0

Slowest service in the North American hemisphere

Restaurant response

Response added on 16 Feb 2026

Hi Ryan, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care