Tim Hortons
Tim Hortons 79 Chem. de Lavaltrie, Lavaltrie
Review summary

What guests say about Tim Hortons

The reviews are mostly negative and often mention incorrect orders, missing items, and food/coffee being served cold or not fresh. Several customers also complain about slow or unfriendly service, as well as 24-hour opening hours that don’t always seem to be respected. A few people did, however, have a good experience, with fast, friendly service and fresh products.

Summary based on 22 reviews.
2.4
29 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of VRU
5 Sep 2026
Source: Google
5.0

‘Valentine’ made amazing and Perfect icecaps, meals and she is awesome Manager! 🎉🥳 Khop Jai 🤩

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Sep 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Nicolas Castro
30 Aug 2026
Source: Google
1.0

Open 24h, I got there and is close. Just lose my time

Logo of Tim Hortons
Restaurant response
Response added on 31 Aug 2026
Hi Nicolas, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of alexander vargaz
25 Jul 2026
Source: Google
5.0

Friendly the last post it was the other store at ville saint laurent..this one super great

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Jul 2026
Thanks alexander! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Mélanie Myre
12 Jul 2026
Source: Google
5.0

Even at 1:30 AM the guy that served my friend and I was very nice and work prepared our 2 iced cappucinos pretty fast. Thank you !

Logo of Tim Hortons
Restaurant response
Response added on 12 Jul 2026
Hi Mélanie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Chronos
5 Mar 2026
Source: Google
5.0

It's appreciated to see a Tim Hortons that is engaging, has everything in stock and with a pleasant staff. The cashier is very nice and welcoming and even in rush ours, the service is pretty fast. One of the better Tim's out there for sure!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Mar 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 06:00 - 00:00
  • Monday 06:00 - 00:00
  • Tuesday 06:00 - 00:00
  • Wednesday 06:00 - 00:00
  • Thursday 06:00 - 00:00
  • Friday 06:00 - 00:00
  • Saturday 06:00 - 00:00

Features

Cooking Kinds
Atmosphere Kinds
Online Services

Missing information?

Help us improve this restaurant profile.

Update the profile