Reviews for Tim Hortons - Restoenligne.com

Name: Tim Hortons
Address: 2025 Bd Arthur-Sauvé, Laval, Quebec, H7R 3W8
Telephone: 4509627011
Rating: 3.4

Tim Hortons

What guests say about Tim Hortons

Mixed reviews for this Tim Hortons in Laval. Several customers highlight fast, courteous service and a professional team, with some very positive comments about the drive-thru. On the other hand, others report long waits, order mistakes, a cold welcome, and inconsistent product quality. Overall, the place can be convenient, but the experience seems to vary a lot from visit to visit.

Summary based on 15 reviews.

Reviews / Ratings for Tim Hortons

Mawladad HISSAMI (Hissami9) (57 reviews)

30 May 2026

Source: Google

1.0

Worst tim, everytime you order something with trio they don't have fries 😒

Service

Cooking

Atmosphere

Restaurant response

Response added on 31 May 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Syed Shahnawaz (2 reviews)

14 Feb 2026

Source: Google

5.0

Came in today and Aurélie was handling the place on her own, and she still stayed calm, friendly, and professional the whole time. Really impressed by her attitude and service. Definitely made the visit better… Tim Hortons is lucky to have her :))

Service

Cooking

Atmosphere

Restaurant response

Response added on 15 Feb 2026

Thanks Syed! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Phillipe Richer (41 reviews)

29 Dec 2025

Source: Google

5.0

Fast drive thru, no problem.

Service

Cooking

Atmosphere

Restaurant response

Response added on 29 Dec 2025

Hi Phillipe, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Clifford Erlington (7 reviews)

29 Dec 2025

Source: Google

5.0

Great team working at this location

Service

Cooking

Atmosphere

Restaurant response

Response added on 29 Dec 2025

Hi Clifford, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Russell Burrows (19 reviews)

13 Dec 2025

Source: Google

4.3

Drive through quick and efficient!

Service

Cooking

Atmosphere

Restaurant response

Response added on 14 Dec 2025

Hi Russell, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Jubitian Wilson (7 reviews)

27 Nov 2025

Source: Google

5.0

Best service

Service

Cooking

Atmosphere

Restaurant response

Response added on 27 Nov 2025

Thanks Jubitian! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Opening hours

Dining room

Sunday 05:00 - 22:00
Monday 05:00 - 23:00
Tuesday 05:00 - 23:00
Wednesday 05:00 - 23:00
Thursday 05:00 - 23:00
Friday 05:00 - 23:00
Saturday 05:00 - 22:00

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