Tim hortons

Jamshed Afzal (13 reviews)

15 Feb 2026

Source: Google

1.0

They refused taking 50$ Bill !!!!!!!Felt helpless as no sane person was behind the counter…..

Restaurant response

Hello Jamshed,<br>Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.<br>Warm regards, Tim Hortons Guest Care

Amiruddin Muhiuddin (1 review)

12 Feb 2026

Source: Google

5.0

i start my day by having a coffee and eveymorning i pass my drive thru the staffs are so nice specially the one in the window she is so nice and always with smile they have fast service as well i really recomend this timhirton thank you.

hadi almontzar

11 Feb 2026

Source: Google

1.0

This tim is not a good option for people

Restaurant response

Response added on 11 Feb 2026

Hi hadi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Jan Turk (3 reviews)

11 Feb 2026

Source: Google

1.0

Change your workers🇮🇳

Restaurant response

Response added on 11 Feb 2026

Hello Jan, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Jan Turk

11 Feb 2026

Source: Google

1.0

service kaka

Restaurant response

Response added on 11 Feb 2026

Hello Jan, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

ZAZA SIX

11 Feb 2026

Source: Google

1.0

service not good on the drive way 🇮🇳❌

Restaurant response

Response added on 11 Feb 2026

Hi ZAZA, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Khair (1 review)

10 Feb 2026

Source: Google

5.0

She always made my bagel well done toasted and I love it 👍fresh coffee always and fresh sandwiches Would order again!

Farkhunda Azizi (2 reviews)

10 Feb 2026

Source: Google

5.0

Great place for a quick coffee ,Donuts,sandwiches .The staff was friendly, service was fast, and my coffee tasted fresh. The staff was very polite and welcoming. Made my morning better 😊 Definitely coming back. ☕️👍

MARVEN SHAKER (13 reviews)

9 Feb 2026

Source: Google

1.0

I ordered a BELT breakfast sandwich at the drive thru and I was surprised to find only an egg inside a bagel .. such a waste of money. The breakfast wrap was lacking sauce and everything was just bland . Worst Tim's in that area

Restaurant response

Response added on 9 Feb 2026

Hi MARVEN, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

F S (335 reviews)

28 Jan 2026

Source: Google

3.0

The hot drink we had wasn't as good as our usual Tim's Small hot white chocolate with a chai tea bag in it

Restaurant response

Response added on 29 Jan 2026

Hi, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

sabreena khair (143 reviews)

26 Jan 2026

Source: Google

5.0

Surprised every time with menu upgrade

Restaurant response

Response added on 26 Jan 2026

Hi sabreena, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Peneloppe (2 reviews)

7 Jan 2026

Source: Google

1.7

TERRIBLE SERVICE. RUDE workers.

Restaurant response

Response added on 8 Jan 2026

Hello Peneloppe, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Kayla Williams (3 reviews)

24 Dec 2025

Source: Google

1.0

If I could give zero stars specifically to this lady at the drive through window today I would; I went to the drive through and ordered two drinks upon arriving to the window the Cashier told me I complicated my order which was simply a medium ice Capp with whipped cream and grilled hazelnut syrup just on top of the drink and gave me the wrong drink. When I told her it was the wrong drink she argued and gave me the right drink but refused to give me my receipt and change to show proof of price difference and then claimed I owed her more than what I had given her to begin with. THE WORST CUSTOMER SERVICE; especially on the holidays. 10/10 DO NOT RECOMMEND THIS TIM HORTONS. You’ll be greeted with an attitude and the wrong items. Merry Christmas 🎄

Restaurant response

Response added on 25 Dec 2025

Hello Kayla, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

Dylan (Dylanysm) (10 reviews)

8 Dec 2025

Source: Google

1.7

I got an iced coffee and it tasted rancid, asked them to do it again...still rancid. So maybe make sure your milk hasn't gone bad. Also ordered a Club a la Tim but got a BLT instead :/

Restaurant response

Response added on 8 Dec 2025

Hello Dylan, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care

Giorgos Antoniou (13 reviews)

26 Nov 2025

Source: Google

3.3

Service is good but london fog used to be a classic now it tastes watery

Restaurant response

Response added on 26 Nov 2025

Thanks, Giorgos! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

Adam (7 reviews)

25 Nov 2025

Source: Google

1.0

Long wait for such a disappointment.. I think they either use expired milk/cream for their ice cap or don’t clean their machines. I went there once.. had to throw out my Ice cap. Gave them another chance and went there this morning…. SAME PROBLEM. Something’s going on with their orders or their cleaning techniques but this is my second thrown ice cap. I rather do the extra kilometer to the Tim Hortons that’s also on curé labelleor the ones on saint-martin. I do not recommend this Timies at all!

Restaurant response

Response added on 25 Nov 2025

Hello Adam, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care

Selfishlylost (1 review)

17 Nov 2025

Source: Google

2.0

I ask for a hot chocolate with whipped cream in it and there wasn’t any. Plus the hot chocolate tastes like it was made with water instead of milk

Restaurant response

Response added on 17 Nov 2025

Hello, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care

waleed jutt (19 reviews)

16 Nov 2025

Source: Google

5.0

Good 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍 👍

Restaurant response

Response added on 17 Nov 2025

Thanks waleed! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

Sakstor (8 reviews)

11 Nov 2025

Source: Google

1.0

Poor service today nov 11 at 15h27 No bags available on 2025 !!!!!

Restaurant response

Response added on 11 Nov 2025

Hi, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care