Tim Hortons

Wafa Akiki (1 review)

13 Jan 2026

Source: Google

5.0

Always welcoming and cheerful!

Restaurant response

Response added on 13 Jan 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Mark Brener (22 reviews)

11 Jan 2026

Source: Google

5.0

Great employees and great service. Especially Ryand, the cashier. Thank you for the food!

Restaurant response

Response added on 12 Jan 2026

Thank you Mark! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

WRX 2024 (RALLY BLUE WRX 2024) (130 reviews)

8 Jan 2026

Source: Google

2.7

I don't buy food, so I don't know. I always get a coffee, what I ask for is always on point 99% of the time. Just not very polite says hello or thanks.

Restaurant response

Response added on 8 Jan 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Zerourou Ali (8 reviews)

8 Nov 2025

Source: Google

1.7

Bad service.

Restaurant response

Response added on 8 Nov 2025

Hello, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

Maria (1 review)

3 Nov 2025

Source: Google

1.0

Employee Jamila is very rude to clients she always has an attitude with younger customers such as students never greets customers always rolling eyes and not wanting to do her job. She gets annoyed for the smallest things such as scanning the Tim Hortons app. I ask nicely for a bag for my sandwich and she did not want to give it to me and then gave me the bag rudely refusing to put the sandwich in it so I had to do it myself then proceeded to rush me in the drive through when this could have been prevented if she had done it herself. Did not even take 10 seconds for me to put in a bag and she screaming and knocking the window rushing me to drive off. No customer service, no manners, no respect. This lady should not be working with clients if she has an attitude like this. I don’t understand why it’s hard to be polite to customers who ask for things nicely. Very disappointed, need better staff.

Restaurant response

Response added on 4 Nov 2025

Hello Maria, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

M P (246 reviews)

2 Nov 2025

Source: Google

4.0

Best place to grab a coffee!

Restaurant response

Response added on 2 Nov 2025

Hi, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care