Tim Hortons

Zeina Nasr (1 review)

14 May 2026

Source: Google

5.0

Excellent service

A G (12 reviews)

13 May 2026

Source: Google

1.0

Came around 8 PM Saturday to the drive-thru and was greeted by workers having loud conversations and laughing over the microphone while I waited more than 2 minutes just to place my order. They didn’t even mute their mics, so I was stuck listening to their conversation before eventually deciding to back out and leave. Very disappointed to see how much the quality of professional customer service has gone downhill.

Restaurant response

Response added on 13 May 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Amy Andujar (3 reviews)

12 May 2026

Source: Google

5.0

All the employees are so sweet!

Ismail Rida (26 reviews)

9 May 2026

Source: Google

5.0

Great atmosphere !

Restaurant response

Response added on 9 May 2026

Thanks Ismail! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Yannick Lionnel (1 review)

3 May 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 4 May 2026

Hi Yannick, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Rayane Omari (2 reviews)

3 May 2026

Source: Google

2.7

There was a mix-up with my order but the staff made sure to make it right, I would recommend ordering inside and with someone, it saves you from wasting time and from frustrations.

Restaurant response

Response added on 3 May 2026

Thank you Rayane! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Maroi Ajina (45 reviews)

26 Apr 2026

Source: Google

4.3

Bathrooms need more cleaning a lot of choice very fresh food. Staff is friendly helping you to be patient with the crowd

Big Baller (4 reviews)

24 Apr 2026

Source: Google

1.0

Dirty, dirty, dirty eating from a gatbage can is cleaner than eating here 🤢🤮 bugs and filth just disgusting ! I seen it with my own eyes cockroaches running around the donut rack ! MAPAQ needs to check this location asap

Restaurant response

Response added on 25 Apr 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Lesley Heales (17 reviews)

23 Apr 2026

Source: Google

1.0

This restaurant has been reported to MAPAQ for being dirty with bugs.

Restaurant response

Response added on 23 Apr 2026

Hello Lesley, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Mh (5 reviews)

21 Apr 2026

Source: Google

1.3

Please fix your restaurants hygiene system and service. It is unacceptable and unprofessional. I can’t be paying for a drink with MOULD in the whip cream and whip cream on my cup. Wash your hands before giving me my drink and clean my cup before handing it to me. I could see from my car bagels on the counter, this is disappointing.

Restaurant response

Response added on 21 Apr 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Teresa Morel (2 reviews)

16 Apr 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 16 Apr 2026

Hi Teresa, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Christie Edouard (1 review)

2 Apr 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 2 Apr 2026

Hi Christie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Davenx Elvariste (1 review)

27 Mar 2026

Source: Google

5.0

I love how quick my lunch was ready in the drive thru !!!!

Restaurant response

Response added on 28 Mar 2026

Thank you Davenx! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Carl Mouannez (7 reviews)

24 Mar 2026

Source: Google

5.0

Its clean and the service was great

Restaurant response

Response added on 24 Mar 2026

Hi Carl, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

camille otiz (4 reviews)

10 Mar 2026

Source: Google

5.0

Great service this afternoon!!!!

Restaurant response

Response added on 10 Mar 2026

Thanks camille! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Mathis Norambuena

9 Mar 2026

Source: Google

5.0

Super

GhostRider ghost (83 reviews)

3 Mar 2026

Source: Google

1.0

I usually give credit where credit is due, but here the food is not fresh at all. My honey cruller was as hard as a rock. Never going back to this place ever again.

Restaurant response

Response added on 3 Mar 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Maryna Yevtushenko (6 reviews)

27 Feb 2026

Source: Google

5.0

Nice,service

Restaurant response

Response added on 28 Feb 2026

Thank you Maryna! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Nic Flatterie (40 reviews)

17 Feb 2026

Source: Google

3.0

Hit and miss for freshness, even in peak morning hours, which surprised me.

Restaurant response

Hi Nic,<br>Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca.<br>Thank you and have a great day, Tim Hortons Guest Care

shoba thavaraja (2 reviews)

17 Feb 2026

Source: Google

5.0

Very good service! The team is very fast.

Restaurant response

Thanks shoba! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

nicolas cage

11 Feb 2026

Source: Google

5.0

Excellent service fast

Restaurant response

Response added on 11 Feb 2026

Thank you nicolas! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Minh Thi Nguyen (1 review)

10 Feb 2026

Source: Google

1.0

This morning, to save time, I ordered food online through the Tim Hortons application. Then I went to pick it up right away. I waited in the restaurant for 30 minutes. I placed my order at 6:40 but didn't receive it until 7:15. The restaurant didn't have many customers, but there were 8 people working there. The important thing here is their service attitude, and it's not good, it's terrible. I ordered and paid for the food, but I felt like I was begging them for it.

Sean (107 reviews)

25 Jan 2026

Source: Google

1.7

Just ordered here at the window. Coffee when received was luke warm, and donut was dried out, and not fresh. Service was ok, but not up to standards. No thank you or please. Napkins were thrown at me from the window. I will not order here again. Thanks

Restaurant response

Response added on 25 Jan 2026

Hi Sean, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Super Even (3 reviews)

26 Nov 2025

Source: Google

5.0

I love cafe here they are making best coffee Kam-Cutz 💈

Restaurant response

Response added on 26 Nov 2025

Hi Kambiz, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

tom galanos (4 reviews)

25 Nov 2025

Source: Google

1.0

Absolutely disaster!!!!

Restaurant response

Response added on 25 Nov 2025

Hi tom, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care