Tim Hortons

Silvana D (4 reviews)

28 May 2026

Source: Google

3.3

I asked for timbits with the new flavors and they tricked me. I checked they were none, the other person emptied and put new ones supposibly the new flavor But NOT!! Should of just told me there weren't any more! Bad customer service!!

Restaurant response

Response added on 28 May 2026

Hi Silvana, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Gajan P (56 reviews)

25 May 2026

Source: Google

5.0

Update your hours of operation. This is not a 24hr location.

Restaurant response

Response added on 25 May 2026

Hi Gajan, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Rouhi (15 reviews)

15 May 2026

Source: Google

1.3

Very disappointing experience. My bagel sandwich was completely burnt and black, yet an employee still served it to me. This shows a serious lack of care and responsibility toward customers and food quality.

Restaurant response

Response added on 15 May 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Boian Kolev (154 reviews)

11 May 2026

Source: Google

2.5

I visit this place quite often and I’m never positively surprised. It’s always the same and it’s gotten to the point that I have to publicly say this. When will the owner invest in a new bathroom? It’s ridiculously disgusting and rarely cleaned. I went in to take a piss and came out because I no longer wanted to pee in such a disgusting bathroom…

Restaurant response

Response added on 11 May 2026

Hi Boian, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Cédric S. (71 reviews)

9 May 2026

Source: Google

1.7

This has got to be the slowest Tim’s I’ve ever been to. About 15 min in drive thru, with only 2 cars ahead.

Restaurant response

Response added on 10 May 2026

Hi Cédric, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Tewx_ (14 reviews)

2 May 2026

Source: Google

1.0

Got my moms order wrong. She asked for milk and didnt get it. Also the toilet was one of the worst toilets ive ever seen. You know its bad when a NOT abandoned building has mold...

Restaurant response

Response added on 3 May 2026

Hi , I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Martin Germain (8 reviews)

30 Apr 2026

Source: Google

3.3

The worker are nice to customers but sometimes (often) we have to wait a lot to get served ,without the wait it's 5 star

Restaurant response

Response added on 30 Apr 2026

Hi Martin, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Steve Orr (8 reviews)

28 Apr 2026

Source: Google

1.0

You're lucky if they even get part of your order correct here. Ordered a steak supreme stack... What I got sort of had some steak? That's about the only ingredient that matched the menu, barely. Avoid this location.

Restaurant response

Response added on 28 Apr 2026

Hi Steve, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Rwaa (11 reviews)

17 Apr 2026

Source: Google

4.7

I placed a mobile order but unfortunately they ran out of the item I ordered. I was so lucky to see the sweetheart, Nado. She asked me what would I want instead and she was so sweet. They are all so nice but Nado went out or her way to provide the best service. Thank you girl you made it up for me greatly💗💗

Restaurant response

Response added on 18 Apr 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Aral Cakilciyan (11 reviews)

10 Apr 2026

Source: Google

1.0

What just came out of my steak supreme bro

Restaurant response

Response added on 12 Apr 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Zoe Evangelidis (4 reviews)

19 Mar 2026

Source: Google

2.3

The service was good, but the food quality was disappointing. My wrap and steak sandwich were poorly prepared there was even a moldy piece of lettuce, and the sandwich had only one slice of tomato with no sauce. For the price I paid, this was quite frustrating. I hope more care is taken in the future, especially when it comes to portioning and freshness.

Restaurant response

Response added on 19 Mar 2026

Hi Zoe, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Madhuri Balireddy (2 reviews)

12 Mar 2026

Source: Google

4.3

Today I ordered chicken soup and coffee for dine in around 12pm it was good. Let me tell you about the girl who have taken my order at cash counter, she is an Indian with a beautiful smile and serves with great hospitality must visit timhortons I can say 👍

Antwan Ajram (177 reviews)

7 Feb 2026

Source: Google

2.0

It is really very dirty tables and floor ,very bad smell of toilettes, worst place to go

Restaurant response

Response added on 8 Feb 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Roland Feghali (28 reviews)

23 Jan 2026

Source: Google

4.3

This coffee place is a great spot with very fast and professional service. Even though it is usually crowded, it’s actually nice to see so many people — it creates a lively and welcoming atmosphere. The only thing that really needs attention is the restroom. It’s not very clean, and improving this would definitely give a much better overall impression. Aside from that, everything else is excellent, and I would still recommend this place for a quick and pleasant coffee break.

Restaurant response

Response added on 24 Jan 2026

Thanks Roland! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Anthony (90 reviews)

18 Jan 2026

Source: Google

5.0

Serious staff, our wraps and capuchinos were the best we've ever had. 10/10

Restaurant response

Response added on 18 Jan 2026

Thanks Anthony! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Samuel Brathwaite (23 reviews)

16 Jan 2026

Source: Google

5.0

I admire Daphne's service she is one greate worker.

Restaurant response

Response added on 17 Jan 2026

Thanks Samuel! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Nick Search (47 reviews)

12 Jan 2026

Source: Google

4.0

Fast drive trough, employe are good ans fast parking is bad because of the sector and the semi

Restaurant response

Response added on 12 Jan 2026

Hi Nick, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Atty (34 reviews)

5 Jan 2026

Source: Google

3.3

They can be more friendly. It takes nothing to put up a smile on face and be polite

Restaurant response

Response added on 5 Jan 2026

Hi, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Mohammad Mohssen (81 reviews)

23 Dec 2025

Source: Google

5.0

Good

Restaurant response

Response added on 24 Dec 2025

Hi, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care

Dimitra Katsourinis (18 reviews)

17 Dec 2025

Source: Google

5.0

I wanted to share my experience with this location. I have been coming here for a little over 3 months and i am very satisfied with the service. This location has an amazing team. They are quick and efficient. They are extremely nice, respectful and understanding to my allergies. (Potasium) I highly recommend you stop by for a coffee and a treat!

Restaurant response

Response added on 17 Dec 2025

Thanks Dimitra! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Mike Discenza (284 reviews)

15 Dec 2025

Source: Google

1.0

Place has really poor service, like -5* level of service. They get the order wrong, you end up paying more than what you paid in the order and then they make no amends to offer you a refund. There are sooooo many choices out there, McDonald's, Krispy Kreme, Homer's Donuts, Bernie Beignes, Walmart, Costco, any UltraMart or grocery stores.

Restaurant response

Response added on 15 Dec 2025

Hello Mike, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

Khalid Mounem (12 reviews)

12 Nov 2025

Source: Google

5.0

Best people best team end the afternoon put there salary up des deserve

Restaurant response

Response added on 12 Nov 2025

Thanks Khalid! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care

Michael Plante (49 reviews)

11 Nov 2025

Source: Google

1.0

Someone told me i couldnt get bacon in my wrap cuz it was against their beliefs

Restaurant response

Response added on 12 Nov 2025

Hello Michael, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care