Tim Hortons

Bob Bob (1 review)

23 Mar 2026

Source: Google

5.0

Service impeccable

Fernanda Spino (11 reviews)

18 Mar 2026

Source: Google

1.0

Every time I go to this location, the tables and chairs are not cleaned.

Restaurant response

Response added on 18 Mar 2026

Hi Fernanda, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Yama (2 reviews)

18 Mar 2026

Source: Google

1.0

the employee working nightshift is lost and has no idea on how to make the sandwiches.. tried ordering a wrap with chicken, bacon, ranch and he said he can’t make it because he did not have any eggs and potato, but it does not even require these ingredients.. ordered a supreme steak and he added tomato, lettuce and mayo to it, with barely any steak. clearly the guy did not want to work and just made a random sandwich.

Restaurant response

Response added on 18 Mar 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

h (1 review)

5 Mar 2026

Source: Google

1.7

wanted to order their frozen orange tangerine quencher since it is my all time favourite drink from tim’s. i double checked on uber eats if they still offered it, and they did. so i pulled up to the drive through and had to specify my order three times before the understood. finally, when they gave me the drink after i payed, it was the not-frozen version without the whipped cream, and when i told the person at the cash, she told me that their machine was broken. it would’ve been nice to know that they couldn’t give me what i wanted Before I payed… the staff was kind of rude and uncaring. oh- there was also a hair stuck to my cup.

Restaurant response

Response added on 5 Mar 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

DDC (1 review)

3 Mar 2026

Source: Google

5.0

Great service every time and thanks to the whole crew especially Carissa who always greets me with a smile and also remembers what I got the last time I was there.

Restaurant response

Response added on 3 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Nel Leny (3 reviews)

11 Feb 2026

Source: Google

5.0

Nice job guy !!!! Food is good

Restaurant response

Response added on 11 Feb 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Aziza Karami (7 reviews)

29 Jan 2026

Source: Google

5.0

Team very good

Restaurant response

Response added on 29 Jan 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

andree france paquette (23 reviews)

12 Jan 2026

Source: Google

1.0

Very rude employees and the place is filthy. Disgusting.

Restaurant response

Response added on 12 Jan 2026

Hello andree, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Keyanna Beaulieu (10 reviews)

9 Dec 2025

Source: Google

5.0

Super

Louise-marthe Joseph (5 reviews)

3 Dec 2025

Source: Google

5.0

Super

Restaurant response

Response added on 3 Dec 2025

Thanks Louise-marthe! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Bigaele Ilanda Bigaele (3 reviews)

3 Dec 2025

Source: Google

5.0

Super

Restaurant response

Response added on 3 Dec 2025

Thanks! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care

ayoub ayoub (3 reviews)

3 Dec 2025

Source: Google

5.0

Super

Restaurant response

Response added on 3 Dec 2025

Hi, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Kim Deschenes (9 reviews)

27 Nov 2025

Source: Google

1.7

They'll get your order wrong every freaking time. Check your food before you leave.This is the worst Tim Hortons in Laval.

Restaurant response

Response added on 30 Nov 2025

Hi Kim, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Sana Mubarik (4 reviews)

4 Nov 2025

Source: Google

5.0

Super fast

Restaurant response

Response added on 4 Nov 2025

Hi, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care