Tim Hortons
Tim Hortons 3099 De La, Blvd. de la Concorde E, Laval
Review summary

What guests say about Tim Hortons

Reviews are mixed, but most highlight fast, courteous, and often very friendly service, along with an atmosphere described as clean and quiet. Several customers also appreciate the freshness of the food and drinks, as well as the efficiency of the drive-thru service. However, a few comments mention long wait times, order mistakes, and occasional cleanliness issues. If consistent service and freshness matter to you, this place often seems to please, but the experience can vary.

Summary based on 89 reviews.
4.3
174 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Cristian A B
25 Oct 2026
Source: Google
5.0

Best Tims around. Service was 👌

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Oct 2026
Thanks Cristian! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Hayat Khan
17 Oct 2026
Source: Google
1.0

Was closed.

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Oct 2026
Hi Hayat, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of George Roumi
16 Oct 2026
Source: Google
5.0

Bon service

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 19 Oct 2026
Hi George, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Kabisha
10 Oct 2026
Source: Google
5.0

exelente experience

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Oct 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of tran nguyen
10 Oct 2026
Source: Google
5.0

Quiet and calm perfect atmosphere . Cashiers were super nice

Logo of Tim Hortons
Restaurant response
Response added on 10 Oct 2026
Hi tran, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Kenny Albert
8 Oct 2026
Source: Google
5.0

Excellent

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 8 Oct 2026
Thanks Kenny! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Maiga Gamboti
3 Oct 2026
Source: Google
5.0

Super services

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Oct 2026
Hi Maiga, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Omar Boudhine
8 Sep 2026
Source: Google
5.0

excellent service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 8 Sep 2026
Hi Omar, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Dino Castrilli
5 Sep 2026
Source: Google
5.0

We always get a Too good to go and the variety is amazing for $4.99

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Sep 2026
Hi Dino, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Alicia Ys
4 Sep 2026
Source: Google
1.3

They’re latte taste like burnt coffee pour into ur filled up ice cup that u ask to be light. You ask for a Timatin they told you its for dinner… like how much brain cells do you need to read that you have that on your menu??? Never again

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Sep 2026
Hi Alicia, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Noha Nakhle
3 Sep 2026
Source: Google
5.0

Super service

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Atmosphere
Photo of Renisha Sheba
30 Aug 2026
Source: Google
4.7

The stuff were very respectful and professional and polite and and service was left then 5mins Thanks😀

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 31 Aug 2026
Hi Renisha, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Hacked
28 Aug 2026
Source: Google
5.0

Belle experience

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Aug 2026
Hi Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Skskksks Ksksksks
28 Aug 2026
Source: Google
5.0

Royale service at this location

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Aug 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of LifeIStrange2
13 Aug 2026
Source: Google
1.0

I ordered an Iced Cap and the lady gave me what she calls an iced cap but it has the same consistency as an iced coffee all she had to say was "C'est comme ça." Didn't redo anything just left me hanging. 👍

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Photo of Walid Khelifa
6 Aug 2026
Source: Google
5.0

Good feeling.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Aug 2026
Thanks Walid! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Neelab Mohibzada
4 Aug 2026
Source: Google
5.0

Wowwwwww The best service! Fast service I like it

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Aug 2026
Thanks Neelab! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Fabienne Fleurant
14 Jul 2026
Source: Google
5.0

Excellent services

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 14 Jul 2026
Thanks Fabienne! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Kiamaly Alexis
3 Jul 2026
Source: Google
4.7

Love it food so good 10/10

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Jul 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Crazy monkey
24 Apr 2026
Source: Google
1.0

I honestly don’t know how this place stays open. The lack of cleanliness alone is unacceptable, and the service somehow manages to be even worse—slow, inattentive, and borderline rude. It feels like there are no standards, no accountability, and no leadership. This is what happens when management completely fails at its job. The food used to be good, now everything tastes disgusting and dry.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Apr 2026
Hi , we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Big Baller
24 Apr 2026
Source: Google
1.0

Zero service at this location, they send you to the back for your order. The guy told me so they can do the drive time. Horrible service when waiting 3-4 cars in the back for a goddam sandwich. Very bad since the new owners ! I wont go back to this location or any others in the area. The inside is also very dirty ! Avoid this place 🚫👎

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Apr 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of imrane arabah
7 Apr 2026
Source: Google
5.0

The best tim

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 8 Apr 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Anjali Anjali
5 Apr 2026
Source: Google
5.0

Very friendly staff and nice service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Apr 2026
Thanks Anjali! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Frank Fernandes
3 Apr 2026
Source: Google
1.3

The most dirtiest place I’ve ever eaten in. Tables, floors, counters, equipment stained , dusty. Shoes stuck to the floor. Sad to see employee touch cash register to help out cashier and then go straight to touch your food. Never going back.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Apr 2026
Hi Frank, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Hani Habib
31 Mar 2026
Source: Google
5.0

Amazing atmosphere, very good service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 31 Mar 2026
Hi Hani, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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