Tim Hortons
Tim Hortons 8481 Bd Newman, Lasalle
4.0
44 evaluations
Add your review
Review summary

What guests say about Tim Hortons

Customers often appreciate the fast and courteous service, as well as several staff members described as smiling and professional. The food and drinks are sometimes rated very highly, especially the coffee, donuts, wraps, and some iced drinks. However, a few reviews mention order mistakes, cold items or inconsistent quality, as well as cleanliness and service that can be inconsistent.

Summary based on 44 reviews.

Reviews / Ratings for Tim Hortons

Photo of SC Joy
6 May 2026
Source: Google
4.7

Great selection

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 May 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Max Mishkoy
5 May 2026
Source: Google
5.0

Kirandeep Kaur is the best worker! After gym, I was always upset with their service before she started evening shifts! The always respects what you ask and actually respects the clients, makes the best wraps ever! She deserves a raise.

Service
Cooking
Atmosphere
Photo of Emily Kornecook-wynne
3 May 2026
Source: Google
1.3

Always gets food/drinks wrong even when pointed to items/ showed item on app and told what is wanted (also online order's) and always made wrong and cold from my 10+ years of being a customer I’m truly disappointed with the service from the past few years.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 May 2026
Hi Emily, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Damanpreet Kaur
27 Apr 2026
Source: Google
5.0

Visited Tim Hortons Newman today. Ordered a muffin, vanilla Iced Capp, and potato wedges. Myriam was very polite and kind—-great service! ⭐

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Apr 2026
Hi Damanpreet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Kirandeep Kaur
26 Apr 2026
Source: Google
5.0

This Tim Hortons is very clean and spacious. I visit there often and the service is very quick and accurate. I get coffee and wraps which are fresh and good in taste. Highly recommend this Tim Hortons.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Apr 2026
Hi Kirandeep, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of ranjit bala
26 Apr 2026
Source: Google
5.0

I visited Tim Hortons and really enjoyed the raisin muffin, it was fresh and delicious. Sarabjeet Kaur gave excellent service and greeted me with a warm smile. Great experience overall!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Apr 2026
Hi ranjit, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Maxime Poiré
26 Apr 2026
Source: Google
5.0

Amazing service, quick and efficient with drinks and sandwiches!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Apr 2026
Hi Maxime, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of manpreet dhami
26 Apr 2026
Source: Google
5.0

I had a Iced Capp at Tim Hortons. It’s a really nice drink—cold, refreshing, and chocolatey. I enjoyed the taste a lot. The staff were also very friendly and provided great service. Overall, it was a good experience.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Apr 2026
Hi manpreet, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Patrice Buzaré
26 Apr 2026
Source: Google
1.0

Horrible.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Apr 2026
Hi Patrice, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Tara Gaudet
25 Apr 2026
Source: Google
3.0

Always a long line, not very clean, bathrooms are always dirty

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 Apr 2026
Hi Tara, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Angelo Toca
22 Apr 2026
Source: Google
3.3

Avril 22 2026 5:48pm , i ordered the bol-delice but the indian put my order with someone who ordered the wrap who mistakenly took my order, he should’ve seperated!!! TABARNAK DE CALISSE!!!

Service
Cooking
Atmosphere
Photo of Peter Petrucci
6 Apr 2026
Source: Google
4.0

It's ok for a donut shop

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Apr 2026
Hi Peter, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Haroon Amjad
27 Mar 2026
Source: Google
5.0

caroline it's the best at uber it's so faster

Service
Cooking
Atmosphere
Photo of Prestige Gaming
26 Mar 2026
Source: Google
1.0

So I placed a order on doordash today and a manager at doordash told me that this tim hortons received my order but the dasher was waiting now the tim hortons said the order was never there so when i called in the French lady said they never got it and tried looking into everything to see if it was there , so it came to the point where the lady had taken my order over the phone , but my dasher told me that when she was on the phone with me she was mocking and sticking her tongue out making faces, now it isn't my fault that your guys system is just shitty and maybe that little French lady needs to be put in her place by one of the managers that work there, next time this happens ill pursue further actions by contacting bbb

Photo of levi ack
25 Mar 2026
Source: Google
3.3

Nice staff, however this location always seems dirty. I wish they would clean it up more. It really kills the mood.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Mar 2026
Hi levi, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care
Photo of Deepti Mahajan
5 Mar 2026
Source: Google
1.0

Very disappointing experience at this Tim Hortons yesterday evening. I ordered a French Vanilla using my Roll Up the Rim coupon, but the tall dark guy gave me a Double Double instead. When I told him the order was wrong, he ignored me at first and then told me I would have to pay again even though the coupon was for a free drink.His attitude was extremely rude and unprofessional. Instead of fixing a simple mistake, he made the situation uncomfortable and made me scared with his zombie look.Customer service should be polite and respectful. This experience really ruined my mood.I am never coming back. Zero customer Service here.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 5 Mar 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Kinder Singh
4 Mar 2026
Source: Google
5.0

All beverages were very amazingly delicious and all tim horton team members were very nice i recommend you all of you thank you 😊

Service
Cooking
Atmosphere
Photo of Jaskirat Bamrah
3 Mar 2026
Source: Google
4.7

I had a great experience at this Tim Hortons location today. The staff were exceptionally professional, quick, and cooperative. It was clear they were working together as a strong and well-coordinated team. I truly appreciate the effort of each individual team member, even though it’s difficult to recognize everyone by name. I have been visiting various Tim Hortons locations regularly for over two years, and this visit stood out as particularly positive. The service was efficient, the environment was welcoming, and the overall atmosphere made it a pleasant place to spend time. I also often work on my laptop while there, and the Wi-Fi connection is reliable and fast. The infrastructure and seating setup are comfortable and well-maintained, making it a great spot for both casual visits and productive work sessions. Overall, a consistently excellent experience. Keep up the great work!

Service
Cooking
Atmosphere
Photo of malkit singh
3 Mar 2026
Source: Google
5.0

One best Tim hurtons in Montreal. There is a employee Name is Gurpreet Singh , He treat with the customer with very impressive way at Tim Hortons Lasalle

Service
Cooking
Atmosphere
Photo of Palak Saini
3 Mar 2026
Source: Google
5.0

Service is very good. Wraps and donuts are awesome.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 3 Mar 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Simranjit Kaur
2 Mar 2026
Source: Google
1.0

Worst experience ever had .Girl was showing me full attitude and guy named Gurpreet was also showing full attitude.Have no experience how to deal with customers very rude .

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 2 Mar 2026
Hi Simranjit, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Sarabjeet Kaur
1 Mar 2026
Source: Google
5.0

I absolutely love the drinks at Tim Hortons! The coffee is always fresh and perfectly brewed, and their iced drinks are so refreshing. The flavors are well balanced—not too sweet—and always taste amazing. The staff is friendly and the service is quick. It’s my favorite place to grab a drink anytime during the day. Highly recommend!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 1 Mar 2026
Hi Sarabjeet, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Johnathan Julien
18 Feb 2026
Source: Google
5.0

I got served by Sonia tonight , she in am amazing employee , super sweet and polite , food tasted amazing , she made my whole experience so nice and simple. You guys have a golden employee don’t ever lose her !

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Feb 2026
Hi Johnathan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Lakhwinder Bhathal
16 Feb 2026
Source: Google
5.0

Staff is very good , Indian girls who works in morning shift are decent and always ready to help with any issue with food and drinks. Keep it up guys 👍

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 Feb 2026
Hi Lakhwinder, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Gurwinder Singh
16 Feb 2026
Source: Google
5.0

Service good but punjabi girl night not good language not good one girl night All over morning service good another community good thanks night one boy your employees girl talking ani time night shift small hotel girl loudly talking this boy boy friend my be not good customer service not good small hite girl tim hortone 8481 Blvd newman every day night this boy tim 2 years continue come night time tim and talking small hotel girl punjabi girl ears both Estonian one chain full explanation your tim reputation down night sepacifik thanks another byye

Service
Cooking
Atmosphere

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

Missing information?

Help us improve this restaurant profile.

Update the profile