Tim Hortons
Tim Hortons 10592 Chem. de la Côte-de-Liesse, Lachine
4.0
57 evaluations
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Review summary

What guests say about Tim Hortons

Customers especially appreciate the fast service, the often friendly staff, and the generally good coffee. Several reviews also note that the food arrives quickly and that the place can be clean and pleasant, but the experience seems inconsistent from one visit to the next. However, complaints often mention cleanliness, order mistakes, delays at the drive-through, and sometimes an unfriendly welcome.

Summary based on 54 reviews.

Reviews / Ratings for Tim Hortons

Photo of Rob Sab
26 May 2026
Source: Google
3.0

They haven’t repaired there yard since 2024 , I have never seen so many potholes in such a small parking lot , if you want to have your suspension demolished , this is the place to go , stay clear of this Tims go on google map and view there yard from 2024 photos with these ones , it’s shocking to see this going on 3 years now

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Logo of Tim Hortons
Restaurant response
Response added on 26 May 2026
Thanks, Rob! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care
Photo of Michelle Petterchak
24 May 2026
Source: Google
5.0

We love Tim Hortons!! Sad that we cannot get it in St Louis MO

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Restaurant response
Response added on 25 May 2026
Thanks Michelle! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of David Blouin
22 May 2026
Source: Google
3.3

Food was good. Service was pleasant but made a mistake in order that is why not 5 stars. Now! Atmosphere, everyone in Montreal knows about how bad our roads are and how people make surveys of what is the worst road in Montreal. Well! I found the worst parking lot on island of Montreal. I guarantee if you drive in that parking lot faster than 3 KM/HR (yes 3) you will be needing, 2 ball joints, 4 tie rods, 2 mags, 2 tires and wheel alignment! And if you think I must be exaggerating, drive through at 30KM, then respond to this commentary from your repair shop. Food was good though. Park on the street and walk in!

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Restaurant response
Response added on 23 May 2026
Hi David, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Prabh Jot
6 May 2026
Source: Google
5.0

drive thru is super quick and good customer service

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Logo of Tim Hortons
Restaurant response
Response added on 6 May 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of bishnu G.c
6 May 2026
Source: Google
5.0

Excellent service

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Logo of Tim Hortons
Restaurant response
Response added on 6 May 2026
Thanks bishnu! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of LOVEJOT SINGH
4 May 2026
Source: Google
5.0

Staff were polite and efficient, even during busy hours. Overall a pleasant experience.

Logo of Tim Hortons
Restaurant response
Response added on 4 May 2026
Hi LOVEJOT, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Ro ar
2 May 2026
Source: Google
1.7

When are you thinking of getting the parking fixed??

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Logo of Tim Hortons
Restaurant response
Response added on 2 May 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Genevieve Waterhouse
1 May 2026
Source: Google
1.0

Some of the worst service I have ever received at a Tim hortons, or anywhere else. The 2 evening crew (weekday) actively ignore the line. They are rude to customers and uou will wait long for your coffee. If there was another option near by 8

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Logo of Tim Hortons
Restaurant response
Response added on 2 May 2026
Hi Genevieve, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Noah Casey
1 May 2026
Source: Google
4.0

I like the place overall. I always get my order really quick. Most of the time I order the same things, but sometimes I switch it up. I like the coffee. It is pretty strong and the snacks are affordable and good quantity. The only small complaint that I have is it is not as clean as I expect. There is sometimes a bit dirty chairs and tables.

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Logo of Tim Hortons
Restaurant response
Response added on 2 May 2026
Hi Noah, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Milo K
1 May 2026
Source: Google
5.0

The donuts, the snacks and some of the sandwiches based out of eggs are pretty good. I don't come here for the coffee. I just come here for the snacks because they are cheap and quick. Anything with the eggs is pretty good so I just go with that option. The people are nice. They bring your order quickly and heated up if you ask for it.

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Logo of Tim Hortons
Restaurant response
Response added on 2 May 2026
Hi Milo, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Ajay Heer
1 May 2026
Source: Google
5.0

We stopped by Tim Hortons for coffee and had a really great experience. The staff was very friendly and guided us well in choosing our order. The service was quick, and the coffee tasted fresh and delicious. Really appreciated their helpful attitude — definitely a place we’d love to visit again!”

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Logo of Tim Hortons
Restaurant response
Response added on 2 May 2026
Thank you Ajay! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Vimaljit Singh
1 May 2026
Source: Google
4.3

Nice staff

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Logo of Tim Hortons
Restaurant response
Response added on 2 May 2026
Hi Vimaljit, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Aqsa Khan
28 Apr 2026
Source: Google
1.0

The worst Tim Hortons I’ve ever visited. From the food quality to the overall atmosphere, everything felt poorly managed. The parking(driveway) situation is chaotic and frustrating and the experience overall was disappointing. Definitely not a place I’d recommend. 0 ⭐️

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Logo of Tim Hortons
Restaurant response
Response added on 28 Apr 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Robin Thind
24 Apr 2026
Source: Google
1.0

One of the dirtiest Tim Hortons ever disgusting

Logo of Tim Hortons
Restaurant response
Response added on 25 Apr 2026
Hi Robin, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Mohamed Faiz
23 Apr 2026
Source: Google
5.0

Fast service

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Logo of Tim Hortons
Restaurant response
Response added on 23 Apr 2026
Hi Mohamed, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Chantal Trudeau
18 Apr 2026
Source: Google
4.7

Are you thinking of paving your driveway and taking out way? Because, it’s scary for me….i m frightened for my car… will you pay my garage bill? . Shame on you ! Tim Horton can afford to have proper driveway… no ?

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Logo of Tim Hortons
Restaurant response
We appreciate your feedback, Chantal, we always love hearing from our valued Guests. Please visit us at help.timhortons.ca/hc/en-ca so we can learn more about your experience. Thank you and have a great day! Warm regards, Tim Hortons Guest Care
Photo of Krishna Rana
5 Apr 2026
Source: Google
1.0

Online show open but they closed and all staff inside

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Photo of Harman Singh
1 Apr 2026
Source: Google
5.0

This place is very nice i come here and enjoy a food service. It’s very friendly staff and provide good quality of coffee, donuts, wraps etc. everytime come to buy food or coffee. ❤️

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Logo of Tim Hortons
Restaurant response
Response added on 1 Apr 2026
Hi Harman, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Singh robin
1 Apr 2026
Source: Google
5.0

This Tim Hortons is really good! The staff are friendly, and the food and coffee are always fresh. The place is clean and service is quick. I definitely recommend coming here, they make everything nicely and it's a great spot for breakfast or coffee breaks.❤️

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Logo of Tim Hortons
Restaurant response
Response added on 1 Apr 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Rob H Cutler
23 Mar 2026
Source: Google
1.0

This location has deteriorated drastically and is not very sanitary at the moment. I hope Tim Hortons will clean it up because we work next door.

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Logo of Tim Hortons
Restaurant response
Response added on 23 Mar 2026
Hi Rob, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Gurjeet Paul
13 Mar 2026
Source: Google
4.7

Quick service.

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Logo of Tim Hortons
Restaurant response
Response added on 14 Mar 2026
Thanks Gurjeet! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Shagun Kankran
13 Mar 2026
Source: Google
5.0

Very quick service, got my food in like few secs

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Logo of Tim Hortons
Restaurant response
Response added on 14 Mar 2026
Hi Shagun, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Armaan Khan
10 Mar 2026
Source: Google
1.0

There is one tall girl working on 10 march in evening shift on window, she is not behaving well while im giving my order. We buy everyday from here and everyone is good with us, but I don’t know what’s the problem of her, Pls take care.

Logo of Tim Hortons
Restaurant response
Response added on 10 Mar 2026
Hello Armaan, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Abdul Rehman
8 Mar 2026
Source: Google
1.0

Today i got it. why this tim horton is worst. I went this location on Sunday evening to get coffee and to heat my food so i can open my fast at that time. The lady said we can’t heat the food i said why ? She said I don’t know. So give me the solid reason why not ??? Why not just put food in the oven for 30 seconds.

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Logo of Tim Hortons
Restaurant response
Response added on 8 Mar 2026
Hi Abdul, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Balli
4 Mar 2026
Source: Google
5.0

Best tim hortons ever

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Logo of Tim Hortons
Restaurant response
Response added on 4 Mar 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 22:00
  • Monday 04:30 - 22:00
  • Tuesday 04:30 - 22:00
  • Wednesday 04:30 - 22:00
  • Thursday 04:30 - 22:00
  • Friday 04:30 - 22:00
  • Saturday 05:00 - 22:00

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