Tim Hortons
Tim Hortons 10592 Chem. de la Côte-de-Liesse, Lachine
Review summary

What guests say about Tim Hortons

Reviews are very mixed for this Tim Hortons in Lachine. Several customers mention fast, polite, and often very friendly service, especially at the drive-thru, with orders handled well. On the other hand, many comments point to a lack of cleanliness, order mistakes, and a parking lot/driveway in poor condition, which really hurts the experience. In short, it's fine for grabbing something quickly, but the condition of the place and the consistency of the service seem uneven.

Summary based on 40 reviews.
4.1
87 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Kevinsantiago Grajales
20 Oct 2026
Source: Google
5.0

Evening team is so god they always serve me whit smile

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 Oct 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Boysh Dick
20 Oct 2026
Source: Google
5.0

Very fast.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 Oct 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Abdelkerim Issa02
17 Oct 2026
Source: Google
5.0

Excellent service

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Oct 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of harry mehmi
15 Oct 2026
Source: Google
5.0

Evening team is best . All the girls are enjoying working at tim and that’s why they serve us very well . They always serve me with smile .

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Logo of Tim Hortons
Restaurant response
Response added on 17 Oct 2026
Hi harry, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Jared Hamilton Bonente-Mayers
14 Oct 2026
Source: Google
5.0

Evening shift are the best, always make me and my father happy during our break

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Logo of Tim Hortons
Restaurant response
Response added on 14 Oct 2026
Hi Jared, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Olivia De Rosa
3 Oct 2026
Source: Google
5.0

Amazing ! no complaints! I ordered an ice capp and Manjot made it for me so quickly! The service here is impeccable! Best tim’s in montreal!

Service
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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Oct 2026
Thank you Olivia! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Pierre-Olivier Chassat
16 Sep 2026
Source: Google
2.0

Worst Tim Hortons in Canada. It felt like we landed in a war zone

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Cooking
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Logo of Tim Hortons
Restaurant response
Response added on 16 Sep 2026
Hi Pierre-Olivier, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Helene Reynel
20 Aug 2026
Source: Google
5.0

I really have to mention the exceptional customer service here at Tim Hortons. The employees are polite, quick, respectful and very educated. I would recommend you go there if your in the area🤍

Service
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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 Aug 2026
Thanks Helene! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Denis St-Georges
11 Aug 2026
Source: Google
4.0

Clean and cool

Service
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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Aug 2026
Hi Denis, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Tammy
6 Aug 2026
Source: Google
1.0

We went in for a coffee and the washroom. We walked in and the place was filthy and disgusting. We had a quick pee and went right back out. The bathroom was very disgusting as well. Long black hair all over the toilets. Toliet paper on the floor in the stalls. Water and paper towels all over the floor and counter. Thank goodness I never have to go there again. Very very nasty. I definitely do not recommend.

Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Aug 2026
Hi Tammy, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Annie Dylvie
28 Jul 2026
Source: Google
5.0

Great place staff is always so friendly

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 28 Jul 2026
Hi Annie, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Jean-Jacques Bibi
28 Jul 2026
Source: Google
4.0

Nice place

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Hi Jean-Jacques, We can't thank you enough for your kind review of Tim Hortons, and we can't wait to welcome you back soon! Warm regards, Tim Hortons Guest Care
Photo of DJ MC MELLO
25 Jul 2026
Source: Google
5.0

Came and got a big order for UPS staff. Went well no mistake 😃

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 Jul 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Jaskamal Bhardwaj
22 Jul 2026
Source: Google
1.0

No one have hair net and I got hair in my farmers wrap... disgusting service. All girls stay there and gossip and don’t even notice that someone is waiting to place order. Additionally while gossiping they make the order and always with atleast one mistake. Hope I could rate negative..

Photo of Ricky
17 Jul 2026
Source: Google
2.0

If you are going know that it's just for the donuts, expect nothing more.

Logo of Tim Hortons
Restaurant response
Response added on 18 Jul 2026
Hi Ricky, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Lina A
11 Jul 2026
Source: Google
5.0

Nice

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 12 Jul 2026
Hi Lina, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Hooman Salmani
2 Jul 2026
Source: Google
5.0

Great, polite and professional staff

Logo of Tim Hortons
Restaurant response
Response added on 2 Jul 2026
Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Jessica Jordan
26 Jun 2026
Source: Google
5.0

I came through the drive thru this morning around 7:30am with a big order and the girl on the mic was such a sweetheart! She is completely bilingual which was fantastic and she even made sure my order was correct by repeating the whole thing back to me. I got to the window and everything was ready for me! If you want fast and friendly service definitely visit this Timmies Drive Thru!!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Jun 2026
Thank you Jessica! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of corrina lalonde
26 Jun 2026
Source: Google
5.0

Great service and very friendly

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Jun 2026
Thanks corrina! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Pankaj Sharma
10 Jun 2026
Source: Google
1.0

This is what u get when u order a Oreo double stuff ice cappuccino

Service
Cooking
Logo of Tim Hortons
Restaurant response
Response added on 10 Jun 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Levi Geejan (Kaliya)
9 Jun 2026
Source: Google
1.0

Its shows the store closes at 22:00 But i went in at 9:45 and they said that they are closed

Service
Logo of Tim Hortons
Restaurant response
Response added on 10 Jun 2026
Hi Levi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Khyldoon Bajwa, MD, MEd
2 Jun 2026
Source: Google
5.0

Iced Capp plus timbits yum

Logo of Tim Hortons
Restaurant response
Response added on 2 Jun 2026
Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Rob Sab
26 May 2026
Source: Google
3.0

They haven’t repaired there yard since 2024 , I have never seen so many potholes in such a small parking lot , if you want to have your suspension demolished , this is the place to go , stay clear of this Tims go on google map and view there yard from 2024 photos with these ones , it’s shocking to see this going on 3 years now

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 26 May 2026
Thanks, Rob! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care
Photo of Michelle Petterchak
24 May 2026
Source: Google
5.0

We love Tim Hortons!! Sad that we cannot get it in St Louis MO

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 May 2026
Thanks Michelle! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of David Blouin
22 May 2026
Source: Google
3.3

Food was good. Service was pleasant but made a mistake in order that is why not 5 stars. Now! Atmosphere, everyone in Montreal knows about how bad our roads are and how people make surveys of what is the worst road in Montreal. Well! I found the worst parking lot on island of Montreal. I guarantee if you drive in that parking lot faster than 3 KM/HR (yes 3) you will be needing, 2 ball joints, 4 tie rods, 2 mags, 2 tires and wheel alignment! And if you think I must be exaggerating, drive through at 30KM, then respond to this commentary from your repair shop. Food was good though. Park on the street and walk in!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 23 May 2026
Hi David, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 22:00
  • Monday 04:30 - 22:00
  • Tuesday 04:30 - 22:00
  • Wednesday 04:30 - 22:00
  • Thursday 04:30 - 22:00
  • Friday 04:30 - 22:00
  • Saturday 05:00 - 22:00

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