Tim Hortons

Annet (1 review)

27 Mar 2026

Source: Google

1.0

I recently visited this Tim Hortons location and was disappointed with my experience. There was a long wait, my sandwich was made incorrectly, and the coffee was cold and tasteless. I hope the management team and ownership take note of these issues and work to improve service and food quality for customers.

Restaurant response

Response added on 28 Mar 2026

Hi Annet, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Dave (95 reviews)

22 Mar 2026

Source: Google

4.0

Not bad fast service

Restaurant response

Response added on 22 Mar 2026

Hi Dave, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Andréanne (6 reviews)

18 Mar 2026

Source: Google

2.3

Use the self service machine and order 3 things. All 3 they didnt have. Chocolate muffin, croissant with biscote on top and a dragon fruit limonade. They offer me to pick an other muffin but I had to ask to get the difference refund. when they told me they didnt have the rest I just ask for a full refund and left. Whats the point of the machine if its wrong...

Restaurant response

Response added on 19 Mar 2026

Hello Andréanne, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Shahrzad Nabi (60 reviews)

8 Mar 2026

Source: Google

3.7

I am regular customer but today or had really bad experience. Coffee lid wasn't completed close so it made my car dirty ,unofrorunately it spilled even on my dog and I had to go emergency grooming to wash him. And car wash right after. So bad so bad in weekends. There is no manager or supervisor. I really need to hear from resturant owner

Zoya (1 review)

28 Feb 2026

Source: Google

1.0

I visit this store for coffee every day, and while the location is convenient, the experience is consistently disappointing. There’s a constant rotation of new staff, and it feels like training and service standards are lacking. Every visit feels unpredictable, and despite the familiar setting, the quality of service never meets expectations. It’s frustrating to see potential wasted due to poor management and inconsistent customer care.

Restaurant response

Response added on 1 Mar 2026

Hi Zoya, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Elias Chalet (4 reviews)

29 Jan 2026

Source: Google

5.0

Excellent and efficient service!!

Restaurant response

Response added on 30 Jan 2026

Thank you Elias! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Stephane Lariviere (1 review)

28 Jan 2026

Source: Google

5.0

I’ve been going to this Tim Hortons for the past six months and to be honest, I have nothing to say on the service really fast team order is ready really quickly and one thing that is really important to my eyes is that the orders are always right

Restaurant response

Response added on 29 Jan 2026

Hi Stephane, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Kelly Bray (93 reviews)

21 Jan 2026

Source: Google

1.0

HORRIBLE SERVICE!!! Went there with my husband and we tried our best to communicate in French. The teller kept correcting us quite rudely. We asked from "bagel avec creme fromage" and they said "esce que tu veut dire bagel avec du fromage à la crème" then when we ordered a double-double they were like "voulais-tu dire un café avec 2 crème et 2 sucre" the last straw was when i asked for "un chocolate chaud large" and they replied "on a pas de large, c'est grand ici" I WENT FOR BREAKFAST NOT A GRAMMAR LESSON. RACIST AND RUDE!