Why can’t you guys do your job? You guys always forget things and we have to pay for them even if we don’t get them.
Service
Cooking
Atmosphere
Restaurant response
Response added on 24 Feb 2026
Hi,
We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up.
Warm regards,
Tim Hortons Guest Care