Tim Hortons
Tim Hortons 1020 Rue Principale, Granby
Review summary

What guests say about Tim Hortons

Reviews are mixed for this Tim Hortons in Granby, with an average rating of 3.8/5. Several customers highlight fast, welcoming service and a friendly team, while others report long waits, order mistakes, and inconsistent service. A few comments also mention machine closures and a parking lot in poor condition.

Summary based on 13 reviews.
3.8
29 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Mimi
18 Oct 2026
Source: Google
5.0

Super service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 18 Oct 2026
Thanks Mimi! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Jessica Bernard
22 Jun 2026
Source: Google
5.0

Good morning tim Hortons !!!

Logo of Tim Hortons
Restaurant response
Merci Jessica !<br><br>Nous vous remercions sincèrement pour vos commentaires positifs. Savoir que vous avez passé un excellent moment nous fait très plaisir. Merci d'avoir choisi Tim Hortons !<br><br>Cordialement,<br>Service à la clientèle Tim Hortons
Photo of Cindy
16 May 2026
Source: Google
1.7

The place to go if you want to be served without a smile and if you have plenty of time on your hands. Horrible and long service.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 May 2026
Hi Cindy, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Felix antoine Thibault
30 Mar 2026
Source: Google
5.0

Super service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 31 Mar 2026
Hi Felix, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Stephania
7 Dec 2025
Source: Google
4.3

My watermelon strawberry slush drink was perfect

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Dec 2025
Thanks Stephania! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 06:00 - 21:00
  • Monday 05:00 - 21:00
  • Tuesday 05:00 - 21:00
  • Wednesday 05:00 - 21:00
  • Thursday 05:00 - 21:00
  • Friday 05:00 - 21:00
  • Saturday 06:00 - 21:00

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