Tim Hortons

Corey Lalonde (59 reviews)

12 Feb 2026

Source: Google

1.0

Long waits. Wrong food Lost staff

Restaurant response

Response added on 27 Feb 2024

Hello Corey, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our guest services team at your earliest convenience. We can be reached via phone at 1-888-601-1616 or contact us at https://timhortons-web.app.link/e/support.

Mike Bernard (3 reviews)

9 Feb 2026

Source: Google

5.0

Great service and good by the whole tram

Restaurant response

Response added on 9 Feb 2026

Thanks Mike! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Kris Ryan (10 reviews)

28 Jan 2026

Source: Google

1.3

Absolutely disappointed ! As per usual, a long wait for no reason in the drive through, and daily occurrence at this location. Not to mention, on the daily, my wifes coffee, and mine, are not made to order at all ! The picture is of my wifes 3x3 coffee, color is more like 1 cream, and surprise, surprise, 1 sugar if she's lucky. Why is it that this location cannot get it together ? There is no acceptable rate of speed for the drive through here. It's stretched out all the time as if there is 20 vehicles in the line up, and only 2-3 cars actually there, it's pathetic, really ! You can't even call to complain because they NEVER answer the phone, like they are swamped with customers. Sad ownership, and extremely poor management period ! Im not even get started on the tim bit thing... definitely don't hear, or understand when clearly stated.. no plain/old fashioned, oh, and a counting issue, that I find difficult to understand.. you have 10 fingers, 10 toes... but can't figure out a count of 10, or 20... hmmm

Restaurant response

Response added on 28 Jan 2026

Hello Kris, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care