Tim Hortons

JP Lavoie (38 reviews)

2 May 2026

Source: Google

2.3

Horrible store. 6 staff. I was the only person in the store. It took approximately 5 minutes before i got acknowledged. They started paying attention when i scanned the Google app review QR code..

Restaurant response

Response added on 2 May 2026

Hi JP, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Marie-Pier Laverdiere (29 reviews)

30 Apr 2026

Source: Google

3.3

Had Chili for take-out which is very good. Unfortunately I was served stale bread and melted butter.

Restaurant response

Response added on 30 Apr 2026

Hi Marie-Pier, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Shawn Janisse (2 reviews)

20 Mar 2026

Source: Google

3.7

Almost got ran over because of terrible drive through set up. Had I not jumped out of the way I would now be under a vehicle at crosswalk probably would have careless ran me completely over end left ! I could be dead right now

Restaurant response

Response added on 21 Mar 2026

Hello Shawn, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Dennis Reberto (4 reviews)

12 Mar 2026

Source: Google

1.7

Not grilled, stale hash-brown, sauce only on one side, and old bacon (at 7am?) for my bacon farmer’s wrap. Ive had some poorly made wraps from Tim Hortons before, but this one gave me a stomach ache after eating not even half of it.

Restaurant response

Response added on 12 Mar 2026

Hello Dennis, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Sébastien Bolduc (7 reviews)

19 Feb 2026

Source: Google

4.0

Tim Hortons as usual. Got good services.

Restaurant response

Response added on 19 Feb 2026

Thank you Sébastien! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

C O (11 reviews)

14 Jan 2026

Source: Google

1.7

I’ve given this Tim Hortons chance after chance, hoping things would improve, but it’s been one letdown after another. The hash browns are always stale, the Iced Capp is rarely made right with the syrup ratio, and now the potato wedges tasted straight up like seaweed. On top of that, every time I’ve ordered an English muffin in the morning, there have been eggshells in it.. every single time. I really wanted to keep coming back, but the quality has just gone downhill, and it’s disappointing.

Restaurant response

Response added on 14 Jan 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care