Tim Hortons

Sébastien Droesbeck (5 reviews)

1 Apr 2026

Source: Google

1.0

Terrible. Slow service, wrong items once they get to you after 15 mins wait and a lack of organisation regarding the customer service

Restaurant response

Response added on 1 Apr 2026

Hello Sébastien, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

marc nadon (1 review)

28 Mar 2026

Source: Google

1.0

I went to drive true and ask for 20 timbit and they don't have any so i asked fora box of donuts so they said they have only donut natural it is 10 :00pm no timbit and no donut what a great night

Restaurant response

Response added on 29 Mar 2026

Thank you marc! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

josee fex (1 review)

13 Mar 2026

Source: Google

5.0

Bon service! :)

Restaurant response

Response added on 14 Mar 2026

Thanks josee! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Freddy Akakpossa (3 reviews)

10 Mar 2026

Source: Google

5.0

Everything is better there

Restaurant response

Response added on 10 Mar 2026

Hi Freddy, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

MEDDAH Rayane (2 reviews)

9 Mar 2026

Source: Google

5.0

Good experiance

Restaurant response

Response added on 9 Mar 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Amanda Saucier (42 reviews)

5 Mar 2026

Source: Google

4.7

friendly staff.. they look a bit too concentrated sometimes but they do greet you with a smile. I feel as though there is never enough staff and maybe things would go smoother if so, as sometimes I've waiting too long for my food.

Restaurant response

Response added on 5 Mar 2026

Hi Amanda, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Maram Raposo de Medeiros da Rocha (8 reviews)

26 Feb 2026

Source: Google

5.0

Great location! Service was speedy and friendly!

jeremie st-amour (29 reviews)

26 Feb 2026

Source: Google

2.3

Drive thrue is not a drive thrue its a pull over in the parking lot and wait 20 minutes for 2 coffes

Lindsay Kent (34 reviews)

25 Feb 2026

Source: Google

1.7

I work on the same street, I'm here daily. Today i ordered a bagel and cream cheese and the amout of cream cheese is shameful. If i wanted to eat a stale dry barely I would just of ordered the bagel... Unacceptable. Staff seems bothered by clients inside and make them wait forever for service, focusedon drive-thru. I swear I could crack a tooth on this thing! $4 in the garbage. Do better

Restaurant response

Response added on 25 Feb 2026

Hi Lindsay, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Marcel L (33 reviews)

22 Feb 2026

Source: Google

1.0

Avoid the drive through if you're in a hurry, 20 minute wait and it's like a lobster trap, once you're in, there's no escape.

Restaurant response

Response added on 22 Feb 2026

Hello Marcel, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Marc Pauzé (“mailman”) (6 reviews)

6 Jan 2026

Source: Google

4.7

Quick and good !

Restaurant response

Response added on 6 Jan 2026

Thank you Marc! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

mbwisha Yusuf (2 reviews)

4 Jan 2026

Source: Google

5.0

Really good, everything tasted correctly, the Tim bite were good and the blt are generous on the meat!, the owner is a kind person.

Restaurant response

Response added on 5 Jan 2026

Hi, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Sarah June (1 review)

4 Jan 2026

Source: Google

5.0

I really liked the service it fast and and the food is good.

Restaurant response

Response added on 4 Jan 2026

Hi Sarah, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care