Terrible service. Was told to hurry up by the cashier. Wraps were poorly made. Again she was rushing. Store was also dirty. Never going back. Too many workers who don’t give a crap
Reviews / Ratings for Tim Hortons
Place is lit up and no one there. Not really 24/7
Restaurant response
Response added on 14 Mar 2026
Hi Kishen,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care
Great service 👏 cannot recommend enough.
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Restaurant response
Response added on 3 Mar 2026
Thanks Lisa! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Bad service!
Restaurant response
Response added on 1 Mar 2026
Hello crystal,
Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.
Warm regards, Tim Hortons Guest Care
Super service
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Atmosphere
Restaurant response
Response added on 22 Feb 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
The staff were so friendly
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Restaurant response
Response added on 19 Feb 2026
Hi hailey,
Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Warm regards,
Tim Hortons Guest Care
Excellent service
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Atmosphere
Restaurant response
Response added on 9 Feb 2026
Thanks!
We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons!
Warm regards,
Tim Hortons Guest Care
Good service, it was fast and the employees are nice
Service
Cooking
Atmosphere
Restaurant response
Response added on 5 Jan 2026
Hi, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday Closed
- Monday Closed
- Tuesday Closed
- Wednesday Closed
- Thursday Closed
- Friday Closed
- Saturday Closed
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