Tim Hortons

Donatella Hadchiti (3 reviews)

7 Mar 2026

Source: Google

5.0

This Tim Hortons was excellent, fast, clean, and very well organized. The customer service was outstanding, as the staff were friendly, attentive, and efficient. The food was fresh and served quickly, which made the experience even more enjoyable. I would definitely recommend this Tim Hortons 100%. In addition, their wide variety of donuts is incredibly tempting it truly makes you want to try every single one!

Restaurant response

Response added on 7 Mar 2026

Hi Donatella, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Dana Flynn (15 reviews)

5 Mar 2026

Source: Google

5.0

This is my go to Tim Hortons - service is always friendly and quick. Strongly recommend for your daily coffee.

Restaurant response

Response added on 5 Mar 2026

Thank you Dana! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Victor J Michelena (1 review)

3 Mar 2026

Source: Google

1.0

This is the only Tim Hortons that takes 20 minutes to receive and start preparing a mobile order. Better to go to another of the Tim Hortons in the area that have better service and are faster

Vira Lupak (4 reviews)

1 Mar 2026

Source: Google

2.5

After four years of coming here, today’s (not only but last few times)service and coffee were a major disappointment. My 'latte' was actually just drip coffee with milk and unwanted sugar, despite my clear instructions without it. The ordering process was repetitive and the quality wasn't there. Improve your staff training and consistency. This is your chance to fix it before you lose a regular for good.

Restaurant response

Response added on 1 Mar 2026

Hello Vira, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Dela

27 Feb 2026

Source: Google

1.0

I was here today at 10:45 a.m., and the ceiling was being cleaned. A significant amount of dust fell on the customers. This was very unprofessional. Wouldn’t it be better to schedule cleaning when there are no customers in the store?

Julien Attara (12 reviews)

19 Feb 2026

Source: Google

5.0

I come here often with my colleague during lunch hour. We are always greeted by Kamal and the rest of the team. The service is fast and friendly. I usually order the chicken bowl. Today my bowl was much lighter than usual, but Kamal and team made sure to correct the issue immediately. 1/5

Restaurant response

Response added on 12 Feb 2025

Hello Julien, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at https://www.timhortons.ca/contact-us. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

Emmanuelle Guillet (68 reviews)

18 Feb 2026

Source: Google

3.3

The Timbits always have a after taste of garlic.

Restaurant response

Response added on 17 Feb 2026

Thanks, Emmanuelle! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

Gurvinder Ahluwalia (2 reviews)

17 Feb 2026

Source: Google

4.7

Good service

Restaurant response

Response added on 18 Feb 2026

Thanks Gurvinder! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Marcus Baker

14 Feb 2026

Source: Google

5.0

Kamal was straightforward, funny and helpful. Great guy.

Restaurant response

Response added on 15 Feb 2026

Hi Marcus, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Jonah Onmc (1 review)

14 Feb 2026

Source: Google

5.0

10/10 service, food is amazing, Kamal is an amazing employee and super nice and polite. Highly recommend this place especially with its long hours of service!

Restaurant response

Response added on 15 Feb 2026

Thanks Jonah! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Yazen Mashael (15 reviews)

1 Feb 2026

Source: Google

5.0

The beast service ever from Kamal Pal very good pizza and all ways happy and very smiley

Restaurant response

Response added on 2 Feb 2026

Thanks Yazen! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Rany T (23 reviews)

30 Jan 2026

Source: Google

5.0

One of the best Tim Hortons in the area. The manager Mrs Mirna ( morning shift) is so helpful and professional . Thank you

Restaurant response

Response added on 31 Jan 2026

Hi Rany, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

kelly schoots (12 reviews)

28 Jan 2026

Source: Google

5.0

I go here everyday. Amazing fast service. She offered the new cream pasterie. oh my goodness so good. Thank you for your wonderful service.

Restaurant response

Response added on 28 Jan 2026

Hi kelly, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

arnold lumbad (39 reviews)

17 Jan 2026

Source: Google

4.7

They should clear the snow more on the sidewalk and in the drive-thru. Was afraid I wasn't gonna get out.

Restaurant response

Response added on 19 Jan 2026

Hi arnold, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Tony Haddad (4 reviews)

10 Jan 2026

Source: Google

1.7

I went with my friend an hour ago and order two breakfasts which include two donuts. One crème boston and the other one strawberry. Both me and my friend noticed that the donuts were not fresh. My friend went to see an employee who replaced his donut by a new one after telling him that he replaced his donut with another one that is near to the glass and is more fresh since the ones far from the glass are the old donuts and are not always fresh. So my friend changed his donut and I ate the old one that looks to be from yesterday. This is not acceptable. I think this is against the policy of the Tim Hortons to keep all the donuts fresh. I would like for the franchise manager to investigate the issue since this could cause a severe health issues that could affect the public. I recommend also to do a regular review on all Tim Hortons branches to ensure they respect the policy and procedures of such big franchise. Thanks

Restaurant response

Response added on 10 Jan 2026

Hi Tony, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Hindra Hallucy (9 reviews)

5 Jan 2026

Source: Google

1.0

I always order an ice Capp with extra cream but they never put extra cream despite charging me for extra cream!!!

Restaurant response

Response added on 5 Jan 2026

Hi Hindra, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

S.E. McKenzie (221 reviews)

3 Jan 2026

Source: Google

2.0

I found the response time so slow it felt like they were ignoring you. A customer had to ask them to wipe a table.