Tim Hortons

Alain N. (9 reviews)

30 May 2026

Source: Google

5.0

I love this place! The food, service, and atmosphere are great. Classic Tim Hortons vibes.

Restaurant response

Response added on 30 May 2026

Hi Alain, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

sunny K (12 reviews)

29 May 2026

Source: Google

2.5

Staff very unprofessional slow services. Food preparing female person very slow and confused 😕

Restaurant response

Response added on 29 May 2026

Hi sunny, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Arielle Monette (2 reviews)

23 May 2026

Source: Google

5.0

Thank you to kamal for his amazing service

Restaurant response

Response added on 24 May 2026

Thanks Arielle! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Namat Azan (5 reviews)

17 May 2026

Source: Google

5.0

Beautiful place very good food quality and most important welcoming staff

Restaurant response

Response added on 18 May 2026

Hi Namat, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Manuel O (9 reviews)

8 May 2026

Source: Google

5.0

An incredible dining experience. The cozy environment and great food made for a perfect meal. Every selection was a standout. The service was impeccable, and the staff were so helpful throughout the evening. An unforgettable experience that I’ll definitely repeat.

Restaurant response

Response added on 9 May 2026

Hi Manuel, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

ragandscoob (3 reviews)

8 May 2026

Source: Google

5.0

Great bunch of people work there, always get my orders right, friendly and polite. I highly recommend

Restaurant response

Response added on 9 May 2026

Hi We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Nina Abou Rjeily (3 reviews)

7 May 2026

Source: Google

5.0

Very good service Morning shift

Restaurant response

Response added on 7 May 2026

Thank you Nina! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Kim King (7 reviews)

6 May 2026

Source: Google

5.0

It’s amazing when you walk in and your beverage order is ready. Such great staff 👏🏻😘

Restaurant response

Thanks Kim! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

Debashish Saha (3 reviews)

4 May 2026

Source: Google

5.0

Fast service, quick drive through, friendly staff, and has steeped tea on the menu Best Tim’s in town

Restaurant response

Response added on 4 May 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Christina El-hage (1 review)

4 May 2026

Source: Google

2.0

It is not only today, but all the times I've been there to order something, they always make a mistake on my orders, today I had asked a bagel well toasted and instead I got a burned bagel. It is a disappointment to my expectations.

Restaurant response

Response added on 4 May 2026

Hi Christina, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Allyssa (4 reviews)

19 Apr 2026

Source: Google

1.0

This restaurant is TERRIBLE at upkeeping their bathrooms. I showed up here to use the bathroom & BOTH of their bathrooms were DIRTY! 1 bathroom had pubic hair on the toilet seat & the other had urine on it. They also don't check their handsoaps & toilet paper on a regular basis. When I mentionned to them that their bathrooms were both dirty, the response I got was: "Our cleaning lady will only be here in the next 30 minutes." This is UNNACCEPTABLE! Your bathrooms should be cleaned on EVERY SHIFT. DISGUSTING!

Restaurant response

Response added on 19 Apr 2026

Hi Allyssa, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

dagoaattt (2 reviews)

18 Apr 2026

Source: Google

1.0

i asked for a large and got a medium..💔💔 i was really looking forward to getting my daily ice capp mind u and then i get a fricking medium

Restaurant response

Response added on 19 Apr 2026

Hello yara, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Hamid Ghaithan (71 reviews)

15 Apr 2026

Source: Google

1.0

Bad service

Restaurant response

Response added on 16 Apr 2026

Hi Hamid, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Shireen W (1 review)

10 Apr 2026

Source: Google

1.0

Poor service and even worse attitudes

V K (3 reviews)

8 Apr 2026

Source: Google

1.0

Idk why they write 24/7 when the doors are closed and only took drive orders. there is no food from 11:30pm-1:30am only the drinks.

Restaurant response

Response added on 8 Apr 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Lakshya (1 review)

3 Apr 2026

Source: Google

1.5

I found egg shells(on the egg) in my breakfast wrap

Restaurant response

Response added on 4 Apr 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Naz (6 reviews)

25 Mar 2026

Source: Google

5.0

The cashier at 3 pm on March 25, 2026 gave an incredible service. Kudos to her. Too bad I don't have her name. Says 'SHIFT 3' on the receipt. Employee name was Ritu. Very patient and kind!

Restaurant response

Response added on 25 Mar 2026

Thanks! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Nishana (1 review)

23 Mar 2026

Source: Google

1.0

I would like the owner of This Tim Hortons to please give me an explanation to what’s going on: This used to be one of my favourite Tim Hortons. I would always bring my family twice a week for a good coffee and fresh donuts. Lately the service has been terrible and extremely rude. The level of professionalism is so low and unacceptable. I ordered a coffee and it was made wrong. I’ve had to return my order several times due to wrongly made, coffee not fresh. When questioning about my order the employees behind the counter gathered together and started arguing saying I am wrong and to go find another Tim Hortons. Then continued to say something in there language and sarcastically laughed. UNACCEPTABLE!!!!!!! The washroom is never clean!! Unsanitary!!! I can’t even bring my kids inside the bathroom. When I questioned this to the staff- they simply walked off and spoke in their language towards each other and laughed. When I asked again they answered back saying “it’s not our job”.

Rohit Sandhu (5 reviews)

9 Mar 2026

Source: Google

1.0

Start ur day here with taste like cough syrup double double

Restaurant response

Response added on 10 Mar 2026

Hi Rohit, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Donatella Hadchiti (3 reviews)

7 Mar 2026

Source: Google

5.0

This Tim Hortons was excellent, fast, clean, and very well organized. The customer service was outstanding, as the staff were friendly, attentive, and efficient. The food was fresh and served quickly, which made the experience even more enjoyable. I would definitely recommend this Tim Hortons 100%. In addition, their wide variety of donuts is incredibly tempting it truly makes you want to try every single one!

Restaurant response

Response added on 7 Mar 2026

Hi Donatella, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Dana Flynn (15 reviews)

5 Mar 2026

Source: Google

5.0

This is my go to Tim Hortons - service is always friendly and quick. Strongly recommend for your daily coffee.

Restaurant response

Response added on 5 Mar 2026

Thank you Dana! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Victor J Michelena (1 review)

3 Mar 2026

Source: Google

1.0

This is the only Tim Hortons that takes 20 minutes to receive and start preparing a mobile order. Better to go to another of the Tim Hortons in the area that have better service and are faster

Vira Lupak (4 reviews)

1 Mar 2026

Source: Google

2.5

After four years of coming here, today’s (not only but last few times)service and coffee were a major disappointment. My 'latte' was actually just drip coffee with milk and unwanted sugar, despite my clear instructions without it. The ordering process was repetitive and the quality wasn't there. Improve your staff training and consistency. This is your chance to fix it before you lose a regular for good.

Restaurant response

Response added on 1 Mar 2026

Hello Vira, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Dela

27 Feb 2026

Source: Google

1.0

I was here today at 10:45 a.m., and the ceiling was being cleaned. A significant amount of dust fell on the customers. This was very unprofessional. Wouldn’t it be better to schedule cleaning when there are no customers in the store?

Julien Attara (12 reviews)

19 Feb 2026

Source: Google

5.0

I come here often with my colleague during lunch hour. We are always greeted by Kamal and the rest of the team. The service is fast and friendly. I usually order the chicken bowl. Today my bowl was much lighter than usual, but Kamal and team made sure to correct the issue immediately. 1/5

Restaurant response

Hello Julien, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at https://www.timhortons.ca/contact-us. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care