They gave me an ice cap without ice just straight water and coffee yall need to fire someone
Restaurant response
Response added on 26 Apr 2026
Hi Sean, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care