Tim Hortons
Tim Hortons 4950 R. des Patriotes, Contrecoeur
Review summary

What guests say about Tim Hortons

The reviews are mostly very positive, with an average rating of 4.1/5 from 26 comments. Several customers highlight fast service, accurate orders, and a courteous and efficient team, especially at the drive-thru. However, a few reviews mention long waits, a sometimes cold welcome, and occasional errors or service issues.

Summary based on 26 reviews.
4.4
37 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Jordy
23 Jul 2026
Source: Google
1.0

No donuts after 6pm. There are too few after everyone order it and they don’t bother to restock it

Service
Cooking
Atmosphere
Photo of Zoely Lessly
17 Jun 2026
Source: Google
5.0

Best Tim Hortons ever. Love the staff.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 17 Jun 2026
Thanks Zoely! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of elisheba kanu
8 May 2026
Source: Google
5.0

Super experience !

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 9 May 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Mathieu Arseneau
20 Mar 2026
Source: Google
5.0

Super service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 21 Mar 2026
Hi Mathieu, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Marcello
3 Mar 2026
Source: Google
1.0

I just ordered an Ice Cap, 3 hours later I could not stop throwing up. Tim Hortons is not the same anymore.

Cooking
Logo of Tim Hortons
Restaurant response
Response added on 3 Mar 2026
Hi Marcello, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Karine Charpentier
22 Jan 2026
Source: Google
5.0

Excellent service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi Karine, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 03:00 - 23:00
  • Tuesday 03:00 - 23:00
  • Wednesday 03:00 - 23:00
  • Thursday 03:00 - 23:00
  • Friday 03:00 - 23:00
  • Saturday 05:00 - 23:00

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